Hi,

I am facing an issue in one of the orgs when Users have suddenly lost access to records using manual sharing. Access to records of the Object is based on set of Sharing Rules as well as Manual Sharing rules added upon insertion of the child record with a specific data related to it, then based on that criteria Manual Sharing record is inserted granting access to the Users meeting such crtieria. I have checked the changes made to the childred records and there's been no changes after it was created a few weeks ago, at that time users had access to the parent records, but lately some of them has lost acces, I queried the sharing records and there are none for those Users, neither any exist when adding isDeleted = true. Is there anything that could cause such issue? Also I am unable to reprcoduce it so far, would you please help me?

Thanks in advance

Hi,

I am facing an issue in one of the orgs when Users have suddenly lost access to records using manual sharing. Access to records of the Object is based on set of Sharing Rules as well as Manual Sharing rules added upon insertion of the child record with a specific data related to it, then based on that criteria Manual Sharing record is inserted granting access to the Users meeting such crtieria. I have checked the changes made to the childred records and there's been no changes after it was created a few weeks ago, at that time users had access to the parent records, but lately some of them has lost acces, I queried the sharing records and there are none for those Users, neither any exist when adding isDeleted = true. Is there anything that could cause such issue? Also I am unable to reprcoduce it so far, would you please help me?

Thanks in advance