• Val Kalliecharan
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Hi there - I understand how web-to-case html works, but I would also like to have three additional things occur once a user/customer submits the form online i.e.
1) also somehow auto populate the info from the fields into a Contact record
2) automatically associate the case with the contact record
3) capture the info submitted into an email 

Here are the reasons why (Currently with our setup, we are using www.gravityforms.com to get the info submitted here (and other similar pages on our website) turksandcaicosreservations(dotcom)/request_a_quote/)
1) currently we have to take the info from the fields that that the user submits and manually created a contact record (very time consuming)
2) currently we have to manually do this
3)   currently the info submitted gets sent into a case and it automatically generates an email that our sales agents can simply 'reply' to when responding

Please help.

Thanks