• Internal Support
  • NEWBIE
  • 0 Points
  • Member since 2016

  • Chatter
    Feed
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 0
    Questions
  • 2
    Replies
We have an integration with JIRA and Salesforce via ServiceRocket to help our customer support, product develoipment, and enginneering organizations communicate.  The integration broke when Salesfprce introduced the Summer '16 release.  I suspect that this revolves around the new security and identity feaatures that Salesforce introduced.  Is anyone aware of any security/identity/integration features that would prevent Salesforce from calling out through the API to establish a connection with ServiceRocket and JIRA?  I can connect from JIRA to Salesforce but not from Salesforce to JIRA.