Please update the Innovate with Alexa and Amazon Web Services  Build an Alexa Skill module. I guess this is an older one and Alexa updated their interface and also salesforce has to update their links as well.
For an example check this link 
https://github.com/alexa/skill-sample-nodejs-city-guide/blob/master/InteractionModel.json

Create a new link on the contact row to delete the contact from the account. On clicking the link, the contact should be deleted this time using VisualForce Remoting. On successful deletion, an alert should be displayed on the page stating “The contact has been deleted”.

Please update the Innovate with Alexa and Amazon Web Services  Build an Alexa Skill module. I guess this is an older one and Alexa updated their interface and also salesforce has to update their links as well.
For an example check this link 
https://github.com/alexa/skill-sample-nodejs-city-guide/blob/master/InteractionModel.json

An email on sent to Remedy supposed to create a ticket in the system. However, the ticket was not created. A bounced mail with the following message was received

bmcrf_emailprocessor@k9slsm2dl0vzm1jj1gv9gjow59wsoxpjm2s6ncnainv5k59ug.9-10phceau.ap1.apex.salesforce.com (Undelivered): 554 The apex class BMCServiceDesk.EmailListener failed due to: BMCServiceDesk.EmailCreateIncident.RFEmailException: System.DmlException: Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, Please enter Description field: []

The program has been working till the end of August 2017.From the month of September 2017, it fails.

If I have define a flow in process builder which runs after the record is created then which one runs first ?Trigger or Proces builder?