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1 replies

API Soap Version 13

Was hoping someone could help us with this.

We upgraded API from "https://www.salesforce.com/services/Soap/c/12.0" to "https://www.salesforce.com/services/Soap/c/13.0".

The program that we have can't run on version 12. I would like to know how to transfer from "c/12.0" to "c/13.0" in Java platform?

Your help will be most appreciated.

 

Thank you.

James

2 replies

Need help in creating attachment in SalesForce from data captured on website form

Hello,
 
We are integrating SalesForce into a website. We are using the Web-to-Case module. This is the scenario we want to accomplish: User visits a website and fills out a form. When user submits form, it will convert the form (with input data) into PDF. The PDF will be sent/assigned to an account in SalesForce as a PDF "attachment."

In the "generate html," there are 19 fields, which are: Contact Name, Email, Phone, Subject, Description, Company, Type, Status, Case Reason, Priority, Case Record Type, Response Time, Estimated Effort, Actual Effort, Type of Case, Department, Remote Support, Due Date and Billble. But there is no "file type" field. I need one "file type" field to store the PDF file and send the PDF to salesforce.com.
We got the following answer:
 
"First, create the case and save the id of the new case.

Second, create the attachment and use the case id to relate the attachment to the case.

The assumption is that you have api access and can execute these calls from your web server."
 
What we don't understand is how the API Access works on SalesForce--how/where do we access it? We are knew to SalesForce. Also, how can we find specific information on how to create an attachment according to the scenario above? Any information that would be helpful to what we are trying to accomplish above would be most appreciated.
 
 
Thank you for your help.
 
Regards,
James
4 replies

Capturing a form on a website and sending it to SalesForce. Any ideas?

Would really appreciate if you could assist us in the right direction...

My question:

We are integrating SalesForce into a website. We are using the Web-to-Case module. This is the scenario we want to accomplish: User visits a website and fills out a form. When user submits form, it will convert the form (with input data) into PDF. The PDF will be sent/assigned to an account in SalesForce as a PDF "attachment."

In the "generate html", there are 19 fields, which are: Contact Name, Email, Phone, Subject, Description, Company, Type, Status, Case Reason, Priority, Case Record Type, Response Time, Estimated Effort, Actual Effort, Type of Case, Department, Remote Support, Due Date and Billble. But there is no "file type" field. I need one "file type" field to store the PDF file and send the PDF to salesforce.com.

Any suggestions or advice would be most appreciated.

Thanks for your time.

-James

4 replies

Capturing a form on a website and sending it to SalesForce. Any ideas?

Would really appreciate if you could assist us in the right direction...

My question:

We are integrating SalesForce into a website. We are using the Web-to-Case module. This is the scenario we want to accomplish: User visits a website and fills out a form. When user submits form, it will convert the form (with input data) into PDF. The PDF will be sent/assigned to an account in SalesForce as a PDF "attachment."

In the "generate html", there are 19 fields, which are: Contact Name, Email, Phone, Subject, Description, Company, Type, Status, Case Reason, Priority, Case Record Type, Response Time, Estimated Effort, Actual Effort, Type of Case, Department, Remote Support, Due Date and Billble. But there is no "file type" field. I need one "file type" field to store the PDF file and send the PDF to salesforce.com.

Any suggestions or advice would be most appreciated.

Thanks for your time.

-James