The Sales Support Specialist is an important role at our Cleveland, Ohio company whose primary function is that of transitioning incoming leads into our CRM system (Salesforce.com) into qualified opportunities, creating and managing marketing campaigns, optimizing the lead generation process and more. The Sales Support Specialist will work closely with Sales and Account management to leverage and manage all lead channels and increase the quality and quantity of sales leads and efficiently transition qualified leads into qualified opportunities for our sales team. The Sales Support Specialist will report to the VP of Marketing.
Essential Functions:
Manage all incoming leads into our CRM (Salesforce.com) system.
Research, score and fully develop critical information contained on the lead record.
Manage and facilitate current lead generation programs
Create/maintain metrics and ROI reports across all channels
Develop offers/copy/creative in conjunction with Marketing Designer to support Lead Generation programs
Research and develop target markets and help develop targeting strategy
Utilize Marketing automation tools, CRM (Salesforce.com) and e-mail to nurture and convert qualified prospects into opportunities
Non-Essential Functions:
List development, research and data mining
Tradeshow research, planning and execution (occasional overnight travel)
Assist in development of targeted content including white papers, case studies and gathering testimonials
Research, develop and test new lead generation methods
Manage external agencies and partners as required to support public relations and marketing activities
Collaborate with other members of the Marketing and Sales team to keep all programs within the context of our corporate strategy and objectives
Misc Duties (other duties as assigned)
Minimum Job Requirements:
2 - 5 years of experience using a CRM system (Salesforce.com or similar)
2 - 5 years of Marketing experience in a B-to-B Lead generation role (preferably in the manufacturing industry)
An understanding of product sales in a B-to-B environment
Bachelors degree in Marketing, Sales or related field
Strong metrics reporting experience
Excellent communication skills (both written and verbal)
Ability to work both collaboratively and independently
Supervisory Responsibilities:
N/A
Working Conditions/ Physical Demands:
Normal office environment.
Interfaces:
Internal: Sales & Marketing
External: Customers and Vendors
Success Factors:
Self-starter – drive and determination to succeed, results-oriented
Positive attitude – enthusiastic and energetic
Persistent but pragmatic: willing to be flexible and adaptable to change
Well respected team player
Works with entrepreneurial spirit and take ownership
Ability to understand how individual efforts contribute to organizational goals
Organized and deadline oriented, strong attention to detail
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. At the employee’s request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
I've recently been given access to the ideas base theme and I have everything up and runiing despite the fact that we never received any documentation on how to do so. I'm experienceing one problem that I'm unclear as to how to resolve and thought that I would ask here before doing anything to the underlying code.
I'm having a problem with the search functionality. I believe every other link on the site references:
This obviously errors out whereas if I let it error out an manually change the URL in the browser from /apex/ to /ideas/ and hit that page it works great.
I see in lines 1 and 2 of the ideaController:
public abstract class IdeaController { private static final String PAGE_PREFIX = '/apex';
Hesitant to change that as it may cause problems somewhere else.
I'm thinking maybe I imissed something not having the docs... Any ideas?
I'm having some issues trying to get Static Resources to work.
I am trying to work with extjs. I have uploaded a zip file (extsfdc.zip) to static resources and named the static resource extsfdc. Cache control is set to public.
I'm having some issues trying to get Static Resources to work.
I am trying to work with extjs. I have uploaded a zip file (extsfdc.zip) to static resources and named the static resource extsfdc. Cache control is set to public.
