I am working on deploying Snap-Ins chat to our website, including within our web-app and I want to be able to pass values from our logged in users into pre-chat fields in Live Agent. I found this documentation and pasted the code from the article in as a test in our sandbox, but when I do that the chat button goes away, so I can't even get to the pre-chat form.

Help article: https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/snapins_web_dev/snapins_web_populate_prechat.htm

All I'm doing is going to the chat button code, un-commenting the embedded_svc.settings.prepopulatedPrechatFields" line, and pasting in the following below it:
embedded_svc.settings.prepopulatedPrechatFields = {
FirstName: “John”,
LastName: “Doe”,
Email: “john.doe@salesforce.com”,
Subject: “Hello” };

Any help is much appreciated.

I would like to know how to copy my production environment to sandbox? If there is some kind of step by step article that would be great. Thanks in advance.

Hello there! I want to create a new field as a datatype is a picklist. I have given the field label which is exceeded the field length. After creating the field the field label is not completely visible in the UI. 

How to increase the field width?  

When I try to save an Apex class or trigger in sandbox, the developer console hangs up on saving and never finishes.

I've tried deleting my workspace. I've also done 'Cancel Save (Cancels all deployments).

Have been reading old threads for over an hour to no avail.

Any idea on what to try next?

Thanks!

 

Dear all, 
I am trying to solve one of the Trailhead Challenges in the unit: Creating Test Data for Apex Tests and is giving me the following error:

Challenge Not yet complete... here's what's wrong: 
Executing the 'generateRandomContacts' method failed. Either the method does not exist, is not static, or did not return the correct set of Contact records.

The following is the code; 

public class RandomContactFactory {

    public static List<Contact> generateRandomContacts (integer nNumContacts, string sLastName)
    {
        List<Contact> lContactList = new List<Contact>();
        
        for(integer i=0; i<nNumcontacts; i++)
        {
            Contact c = new Contact(LastName= sLastName + ' ' +i);
            lContactList.add(c);

        }    
        return lContactList;
    }
    
}

What I need to solve is the following:

 Create an Apex class that returns a list of contacts based on two incoming parameters: one for the number of contacts to generate, and the other for the last name. The list should NOT be inserted into the system, only returned. The first name should be dynamically generated and should be unique for each contact record in the list.The Apex class must be called 'RandomContactFactory' and be in the public scope.
The Apex class should NOT use the @isTest annotation.
The Apex class must have a public static method called 'generateRandomContacts' (without the @testMethod annotation).
The 'generateRandomContacts' method must accept an integer as the first parameter, and a string as the second. The first parameter controls the number of contacts being generated, the second is the last name of the contacts generated.
The 'generateRandomContacts' method should have a return type of List<Contact>.
The 'generateRandomContacts' method must be capable of consistently generating contacts with unique first names.
For example, the 'generateRandomContacts' might return first names based on iterated number (i.e. 'Test 1','Test 2').
The 'generateRandomContacts' method should not insert the contact records into the database.

Can anyone help me? 

Thanks!

Bea