My client wishes to use chatter messenger in a service cloud console. My client does NOT want to use Chatter Desktop.  
1. Can Chatter messenger be displayed in the Service Cloud console without any coding similar to the non service cloud console?
2. If not, can it be surfaced via a custom console component and how?
3. If none of the above, what besides chatter desktop to SC customers use for a messenger when using the SC Console?

Thanks!

Hi All,

 

My requirement is to set the icon on the tab, when visualforce page is loaded in service console.

 

I have tried to implement it using the following link:

 

http://www.salesforce.com/us/developer/docs/api_console/Content/sforce_api_console_settabicon.htm

 

sforce.console.setTabIcon('/img/icon/microphone16.png', null, checkResult);

 

I have inlcuded the following script :

<apex:includeScript value="/support/console/28.0/integration.js"/> and also changed the version of the page as well as controller to 28.0 .

 

Still this setTabIcon is not working for me.

 

Please help me.

 

Any help would be appreciated !!!

 

Thanks & Regards

Palak Agarwal