Hi guys,

on Opportunityt object, I have a DATETIME field called "Appointment". How can I write a validation rule that only allow users to fill this field when Opportunity is at Qualification stage, if users try to fill this at another stage, like Identificaiton, validation rule will stop them, cheers

David

Hi all,

just wondering if you have any solution for this, this is for Feld Service lighning

Goal: when tech missed a SCheduled Start Time for a Service Appointment, Dispatcher will receive a notification

I tried on Flow and Process Builder, just don't know how to trigger it, anyone has better ideas to send notification, or any out of box settings? cheers

David

Hi all,

hope you could help this
we use SF embeded service for Live chat
managed to prefill some fields on Pre-Chat form by using below code

but couldn't find any code we could use for after hours form, anyone knows? cheers

David

Hi guys,

Is there any way we can split screen flow
for example
1st screen is a Yes/No Question
2nd is a Decision
3rd. If Yes, flow goes question 1,2,3, if No, flow goes question a,b,c,d
Did I miss any step, coz cannot make it happen, cheers

David

Hi there,

how to write this formula
I have a multi-select field
the formula is: once option is selected, no matter how many are selected, return 1, if no options are selected, return 0


David

Hi there,
Hope anyone could help me.
I have 10 x pick list fields (just Yes or No)
I have another field called Score
what I want to achieve is:
when answer is Yes, get score 1
if answer is No, get score 0
for example, if there are 4 x Yes, then the Score field will show 4
How to make it happen, cheers


David

Hi all,
this must be very easy for many of you.
I'm using process builder to create a Task
Task due date is determined by the Task owner, and Task owner is a lookup field
story:
if task owner is Sarah, then due date is 10/11/2021
if task owner is Justin, then due date is 10/12/2021

how to write this formula, thanks in advance, cheers

David


 

Hi there,

I try to attach a Survey after customer ends the Salesforce Live chat.
is that possible to create a Visual Force page as below, and would be great if you could share some sample code, cheers

David

Hi guys,

on Opportunityt object, I have a DATETIME field called "Appointment". How can I write a validation rule that only allow users to fill this field when Opportunity is at Qualification stage, if users try to fill this at another stage, like Identificaiton, validation rule will stop them, cheers

David

Hi there,

how to write this formula
I have a multi-select field
the formula is: once option is selected, no matter how many are selected, return 1, if no options are selected, return 0


David

Hi there,
Hope anyone could help me.
I have 10 x pick list fields (just Yes or No)
I have another field called Score
what I want to achieve is:
when answer is Yes, get score 1
if answer is No, get score 0
for example, if there are 4 x Yes, then the Score field will show 4
How to make it happen, cheers


David

Hi all,
this must be very easy for many of you.
I'm using process builder to create a Task
Task due date is determined by the Task owner, and Task owner is a lookup field
story:
if task owner is Sarah, then due date is 10/11/2021
if task owner is Justin, then due date is 10/12/2021

how to write this formula, thanks in advance, cheers

David