• Paul Foley4
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Hi Everyone,

We have a requirement that community user should be able to view the case feed for email communications associated with case.
Somehow email case feeds are visible to community users in full copy sandbox but not in production.
We compared the two orgs but everything seems to be in sync. 

So far we have checked below items:
  1. Community user has access to the case.
  2. Emails involved have IsExternallyVisible = true.

But somehow the feedItem record for the email is only visible to internal users.

Please help me find out, what am I missing.
 
Is there any way to visually change the header background colour or something to quickly tell when we are logged into the UAT or DEV sandbox environements without looking for the small box at the top right of the page (or the url)? 

We are currently using classic view, and want to make this change so it is consistant across all Apps within SF
Hi,
I'm trying to finish the Approval Workflows Challenge and keep receiving the following error message, "Something went wrong, please try again later."  Is there anything that I can do to get past this error and get my final challenge done so I can earn my last badge for Trailhead Admin Intermediate?
I'm having trouble checking the "Customize How Records Get Approved with Approvals" unit in the Process Automation Module.

It comes up saying "Looks like something went wrong, please try again later."

Is anyone else having trouble with this?
Hello,

I'm having trouble checking the challenge, I've checked other discussions and I've done exactly what others have done to pass but everytime I click check challange it gives me this error message:

Looks like something went wrong, please try again later.

I've logged out of both Developer Edition and Trailhead acc, used another new Developer Edition to redo the challenge and it gives me the same message.
I want to set up a trigger to populate a custom field with the email address of the Manager of the Owner of a Case. (if he exist)

I know I can do it with a formula on the custom field, however this is only works when the case is created. The case owner is going to change fairly regulary hence the need for a trigger (on case update). The second reason in need this as a trigger event is because we need the custom field to be a field type Email, so it can be used in our Milestone warnings (email alert)

 
I'm having trouble getting my case before insert trigger to fire when a new case is created via email to case.

I'm just wondering if that it doesnt fire for some reason when they come in via email to case?