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  • Darlan Moreira
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2 replies

I am not able to drag and drop Service Appointments in Dispatcher Console

I am not able to drag Service Appoinments onto the Gantt, I have already given permission for 'Field Service Dispatcher' field. 
13 replies

Error: Could not find a properly routed case. Ensure that you've setup Omni-Channel correctly by following the requirements.

I accepted the case from the widget and left it open on the console. Am receiving this error, though all steps performed.