Hi All

 I am working on live chat. i am supporting to iOS team.
My requirement: attach the chat details in new case or existing case
Now i have configured live chat from salesforce to iOS. both side communication working good.
Some inputs comming from iOS(Live chat SDK) and displayed in visitor details page. So these fields are not dispaly in visitor record(But it has shown in visitor console in live agent page)
Please find the image attachment.


Please see the above screenshot

We need above displayed record information in visitor detail record
Any help will be appreciated.

Regards
Tirumala K
 

Hi All
We have to implement new project in Office.
I need price details on salesforce organization(All editions) for all paid versions(Not for singe user cost).
Any one let me know the total price on SFDC org.
Any help will be appreciated.

Regards
Tirumala K

Hello,

we wrote rest API class for forgot password(from iOS application to salesforce). The code sent to testing team for Vulnerability test.
iOS sent forgot request to sfdc--> salesforce validate valid user --> sent random number to another server--> reset the password
They replied result as "CSRF protection" issue.
I have checked session settings in my developer org. It has default enabled checkboxes(Cross-Site Request Forgery (CSRF) Protection)
security controls--->session settings
Enable CSRF protection on GET requests on non-setup pages
Enable CSRF protection on POST requests on non-setup pages

please find below API code

@RestResource(urlMapping='/Forgotpassword/*')   global with sharing class Forgotpassword{  //@future(callout=true) @httppost global static void forgetPWD(String email){ List<User_details__c> userDetails = [select id,First_name__c,Middle_name__c,Last_name__c,password__c, Email__c from User_details__c where Email__c =:email];   string mail; string names; string password; Integer len=10; final String chars='012345adfc'; String randStr=''; while(randStr.length()<len) { Integer idx=Math.mod(Math.abs(Crypto.getRandomInteger()),chars.length()); randStr +=chars.substring(idx, idx+1); } //return randStr;  if(userDetails.size()>0){            for(User_details__c user:userDetails)       {       mail=user.Email__c;       names=user.First_name__c;       password=randStr;       }       //sendresponse=mail;       Status__c st =new Status__c();                st.message__c = 'User is available';                st.code__c = 0;                st.userId__c = userDetails[0].id ;                system.debug('st'+st);                  insert st;                //return st;                 }                else                {                Status__c st =new Status__c();                st.message__c = 'User not available';                st.code__c = 0;                st.userId__c =null;                system.debug('st'+st);                  insert st;                //return st;                  }                 system.debug('email '+mail);                 system.debug('name '+names);                 system.debug('message '+password);                 callback1(mail,names,password);                                        }       @future(callout=true)   global static void callback1(String mail,String names,String password){    httprequest req=new httprequest();                 JSONGenerator gen = JSON.createGenerator(true);                 gen.writeStartObject();                 gen.writestringField('email', mail);                 gen.writestringField('name', names);                 gen.writestringField('message', password);                gen.writeEndObject();            String postjson=gen.getAsString();            system.debug('Gen'+postjson);                req.setendpoint('http://52.72.252.80:8080/ResetPassword/Forgotpassword');            req.setHeader('Content-Type','application/json');              req.setBody(postjson);              req.setmethod('POST');             system.debug('req  '+req);                 http ht=new http();            httpresponse res=ht.send(req);            system.debug('res'+res);} }

Kindly let us know how to resolve CSRF issue.
Any help will be appreciated.

Regards
Tirumala K

Hello

Req: get the Knowledgebase documents through REST API.

I was strusk at get the Knowledgebase documents through REST API.

Please find below Webservice class for get the Knowledgebase documents.

@RestResource(urlMapping='/KB/*')
global with sharing class KBDetails {
@HttpGet     
global static List<RMA_Policy__kav> kbDetails() {     
String pblist = RestContext.request.params.get('pblist');   
 // system.debug('localPublishStatus : '+localPublishStatus );            
List<RMA_Policy__kav> kbDetailsList = [select id, ArticleNumber, ArticleType, Title, Summary,Question__c,Answer__c, knowledgeArticleId                                               from RMA_Policy__kav where PublishStatus=:pblist];           
system.debug('kbDetailsList : '+kbDetailsList );     
return kbDetailsList;    
 }    
 }

Kindly let us know how to get the KB documents hrough REST API
Any help will be appreciated.

Regards
Tirumala

 

Hello

Req: get the Live Chat Transcripts data through case id:

 I was struck at Live Chat Transcripts data display through RESTClient. Return empty data
But it should return Live Chat Transcripts data in workbench

Please find below webservice class for get Live Chat Transcripts data

@RestResource(urlMapping='/ChatDetails/*')
global with sharing class ChatDetails {     
@HttpGet     
global static List<LiveChatTranscript> chatDetails() {     
String caseId= RestContext.request.params.get('caseId');    
system.debug('caseId' +caseId);       
// Get the chat details for the supplied case in the request.       List<LiveChatTranscript> chatDetails = [select id, body from LiveChatTranscript where Case.id=:caseId];   
// system.debug('chatDetails  : '+chatDetails[0].Body);            
 return chatDetails;                            
   }
}

Through Workbench output:

Output of workbench

API URL:  /services/apexrest/ChatDetails?caseId=5007F000000nPuoQAE

5707F0000004qkHQAQ
attributes
Id: 5707F0000004qkHQAQ
Body: <p align="center">Chat Started: Wednesday, June 28, 2017, 06:11:27 (-0700)</p><p align="center">Chat Origin: Chat Button</p><p align="center">Agent salesforce a</p>( 2s ) salesforce admin: Welcome on Live Chat!!!<br>( 9s ) salesforce admin: Hi<br>( 18s ) Visitor: Hi<br>( 25s ) salesforce admin: How can i help you<br>( 26s ) Visitor: How are you <br>( 30s ) salesforce admin: Good<br>( 52s ) Visitor: https://i.diawi.com/RipmcC<br>
CaseId: 5007F000000nPuoQAE

Through RESTClient output:

API URL:  http://csscorpvp-developer-edition.ap5.force.com/gadet//services/apexrest/ChatDetails?caseId=5007F000000nPuoQAE

HTTP/1.1 200 OK.  But Empty display. No data.

Kindly let us know how to get the Live Chat Transcripts data .
Any help will be appreciated.

Regards
Tirumala
 

Hi All,

 Sub: how to display visitor name in SFDC Live chat.

 I have done Live agent configuration and provided below detials to iOS application team. Now We both are comunicate each other.
But when iOS user ping anyting in iOS chat page, "Visitor is typing" shown in SFDC live chat page.
Details provided to iOS application team
Live chat API
Button Id
Deplyment Id
SFDC Organization Id

My Target : I need to display iOS chat user name instead of Visitor name in SFDC Live agent console page

Any help will be appreciated.

Regards
Tirumala

Hi All,

Sub: connected app for Android(push notifications)

 I faced issue on create connected app for Android FCM.
 SFDC connected app shown only GCM supported push platform. I was tried to add FCM server key in GCM supported push platform  while create connected app in SFDC. I got "General data error".
Kindly let us know how to solve this issue.
Any help will be appreciated.

Regards
Tirumala

Hi All,
 
 I have an issue on chat page in iOS
1) When click on chat button in iOS request will goes to salesforce chat page
2) Once Salesforce agent can accept chat request from iOS--> Chat communication will establish
3) Now we are trying to type message in text field in iOS chat, the text field automatically hide(moving up) at first time in iOS chat page

Any help will be appreciated.

Regards
Tirumala

Hi All

 We got and error "Operation could not be completed.(com.salesforce.ServiceSDK.Chat error 2000)" while connecting chat from iOS to salesforce live agent.
We have used salesforce Live chat configuration information( Live chat API, Button id, Deployment id, Salesforce Organization id) in iOS swift code for chat communication between iOS mobile to salesforce live agent chat.

Any help will be appreciated.

Regards
Tirumala

 

Hi ALL,

I need help on WebService RESTful integration.
Source org: iOS application
Destination org : Salesforce
I have Source(iOS) endpoint URL.

     
Questions:
1) How to call source org(iOS application) websevice from salesforce.
2) How to write webservice client(RESTful API) in salesforce.


Regards
Tirumala

Hi All,

 I need help on synced quote cloned opportunities. I have done customisation(Visualforce page, Apex class, custom button) for synced quote clone opportunities through custom button(clone with product). I got an error while create new cloned opportunity with synced quotes. 
 
My Requirement: Need clone opportunity with quote,quote line item and opportunity line item with sync quote. 

Error:

An internal server error has occurred
An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support. Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information. We apologize for the inconvenience. 

Thank you again for your patience and assistance. And thanks for using salesforce.com! 

Error ID: 1780655579-104329 (-1460871158)



Please check the below code.

visualforce page:

<apex:page standardController="Opportunity" extensions="cloneExtension" action="{!cloneRecord}">
</apex:page>


Apex class:

 public with sharing class cloneExtension 
{
    //Variable to hold current record
    private Opportunity currentRecord {get;set;}
    
    //public ID newRecordId {get;set;}
    //Standard constructor method
    public cloneExtension(ApexPages.StandardController controller) 
    {
        currentRecord = (Opportunity)controller.getRecord();
        system.debug('CurrentRecord=== '+currentRecord);
    }
    
    public PageReference cloneRecord()
    {
        //Variable to hold the new record
        Opportunity newRecord;
        Savepoint sp = Database.setSavepoint();
        try
       {
            currentRecord = [Select Id, IsDeleted, AccountId, RecordTypeId, IsPrivate, Name,Description, StageName, Amount, Probability, ExpectedRevenue, TotalOpportunityQuantity, CloseDate, Type, NextStep, LeadSource, IsClosed, IsWon, ForecastCategory, 
            ForecastCategoryName, CampaignId, HasOpportunityLineItem, Pricebook2Id, OwnerId, CreatedDate, CreatedById, LastModifiedDate, LastModifiedById, SystemModstamp, LastActivityDate, FiscalQuarter, FiscalYear, Fiscal, LastViewedDate,
             LastReferencedDate, PartnerAccountId, SyncedQuoteId, ContractId, HasOpenActivity, HasOverdueTask, Distributor__c, Location__c, Competitors__c, Push_Counter__c, Reseller__c, Won_Lost_Reason__c, Budget__c, Stage_of_Initiative__c, 
             ISR_Managed__c,Other_AIM_Partner__c,Trial_Start_Date__c, Trial_End_Date__c, Trial_Type__c, Timeframe__c, Legacy_Notes__c, Key_Risk_Summary__c, Keys_to_Win_Deal__c, Is_Primary_UC_Partner_the_Deal_Source__c, Opportunity_Sales_Region__c, PO_Number__c,
              PO_Date__c, Environment_Info_Warning__c, Total_Value_of_Wi_Fi_Products__c, Service_Stage__c, Total_Number_Installation_Products__c, Comments__c, Winning_Incentive_Number__c, Currency_Code__c, Currency_Exchange_rate__c, 
              Currency_last_updated__c, SourceID__c, SFID_18__c, Amount_USD__c, Legacy_Type__c, Legacy_ISR_Managed__c, Legacy_Primary_Direct_Channel_ACC__c, Legacy_Direct_Channel__c, Legacy_2nd_Tier_Reseller__c, Legacy_Campaign__c, 
              Legacy_Alliance_Partner__c, Legacy_Primary_UC_Partner_Influence_Deal__c, Legacy_Opportunity_Sales_Region__c, Legacy_Vertical_Industry__c, Win_Loss_Comments__c, Legacy_Owner__c, Industry__c, Sales_In_Sales_Thru__c, 
              Total_Amount_MSRP__c, Account_Sales_Region__c, LID__LinkedIn_Company_Id__c, Lead_Source_Most_Recent__c, Buying_service_with_discounted_product__c, Referred_By_Oppty__c, Reseller_Type__c, Top_Opportunity__c, POS_Revenue_Won__c,
               Opportunity_Platform__c, Installed_Base_Revenue__c, Eloqua_Lead_Rating__c, Quota__c, Reseller_Certification__c, Reseller_Quota_TY__c, Service_Contract_Start_Date__c, Service_Contract_End_Date__c, Deal_Registration_Discount_dr__c, 
               Reseller_Address_dr__c, Reseller_Sales_Rep_Phone_dr__c, Reseller_Sales_Rep_Email_dr__c, Key_Contact__c, Call_Platform__c, Estimated_Footage__c, Estimated_Opportunity_Value_dr__c, Estimated_Close_Date__c, Does_Opty_Site_have_WiFi_dr__c, 
               Expected_Revenue_USD__c, AmPsh__c, ACLostDt__c, NST__c, NST_Approval_Date__c, xNST_End_Date__c, Reseller_Account_ID__c, Deal_Registration_Status__c, NST_RD_Approval__c, NST_VP_Approval__c, AIMS_Partner__c,
               Maintenance_Needed__c, Reseller_Company_Name_dr__c, Reseller_Sales_Rep_First_Name_dr__c, NST_Justificaiton_of_proposed_terms__c, Solutions_Architect__c, BMXR__Assets_Created__c, Stand_by_Reason__c, 
               Product_Relevance__c, Next_Step_Action_Plan__c, Power_of_1__c, Opp_Disty_for_Discount__c, Big_Deal_Notification_Sent__c, Partner_Opportunity__c, Stage_Duration__c, Offered_discount_in_the_past__c, Reseller_s_contribution_to_discount__c, 
               Synced_Quote__c, What_is_our_install_base_revenue__c, Business_Case_Percent_Completeness__c, Distributor_Account_ID__c, Deal_Registration_Number__c, Non_Service_Amount__c, Month_Created__c, Distributor_Discount_Product_Temp__c,
               Month_Closed__c, PIVOT_Non_Service_Amount__c, Current_Year__c, Distributor_Discount_Service_Temp__c, Quarter_Close__c, Previous_Quarter_Close__c, Non_Service_Opps__c, Actual_Month_Closed__c, Won_Lost_Date_Abbreviated__c,
               PIVOT_Non_Service_Opp__c, Actual_Close_Date__c, Won_Lost_Date__c, Won_Lost_Year__c, Won_Lost_Previous_Quarter_Close__c, NST_End_Date__c, Trial_Approval_Status__c, Trial_Key_Contact__c, Trial_Products__c, Deal_Distributor_dr__c, 
               Spectralink_Associate_dr__c, Deal_Decline_Reason_dr__c, Deal_Registration_Description__c, Deal_Registration_Expiration__c, Dates_of_Customer_Meetings_dr__c, Will_this_be_a_phased_deployment__c, Number_of_Handsets_dr__c, 
               Reseller_Country_dr__c, Reseller_Level_dr__c, Handsets_dr__c, Accessories_dr__c, Services_dr__c, Level_of_Engagement_dr__c, Other_dr__c, Reseller_City_dr__c, Reseller_State_dr__c, Reseller_Zip_Postal_Code_dr__c, 
               Reseller_Sales_Rep_Last_Name_dr__c FROM Opportunity where id=:currentRecord.id];
                   
            newRecord = currentRecord.clone(false);
            insert newRecord;
            system.debug('newRecord.id '+newRecord.id);
             
            List<Quote>Quotelist=[Select Id, IsDeleted, Name, CreatedDate, CreatedById, LastModifiedDate, LastModifiedById, SystemModstamp, LastViewedDate, LastReferencedDate, OpportunityId, Pricebook2Id, ContactId, QuoteNumber, IsSyncing, ShippingHandling, 
            Tax, Status, ExpirationDate, Description, Subtotal, TotalPrice, LineItemCount, BillingStreet, BillingCity, BillingState, BillingPostalCode, BillingCountry, BillingLatitude, BillingLongitude, BillingGeocodeAccuracy, BillingAddress, ShippingStreet, 
            ShippingCity, ShippingState, ShippingPostalCode, ShippingCountry, ShippingLatitude, ShippingLongitude, ShippingGeocodeAccuracy, ShippingAddress, QuoteToStreet, QuoteToCity, QuoteToState, QuoteToPostalCode, QuoteToCountry, QuoteToLatitude, QuoteToLongitude, 
            QuoteToGeocodeAccuracy, QuoteToAddress, AdditionalStreet, AdditionalCity, AdditionalState, AdditionalPostalCode, AdditionalCountry, AdditionalLatitude, AdditionalLongitude, AdditionalGeocodeAccuracy, AdditionalAddress, BillingName, ShippingName, 
            QuoteToName, AdditionalName, Email, Phone, Fax, ContractId, AccountId, Discount, GrandTotal, Maximum_Discount__c, Distributor_Product_Discount_Temp__c, Distributor_Product_Discount__c, Expiration_Date_90_Days_Out__c, Legacy_Pricebook_Name__c, 
            Legacy_Currency_Code__c, Distributor_Service_Discount__c, Max_Incremental_Discounts__c, Winning_Incentive_Number__c, Winning_Incentive_No_Display__c, Total_Price_MSRP_Currency__c, Total_Contract_Value__c, Currency__c, Total_Price_MSRP_Number__c, 
            BMXB__Annual_Recurring_Total__c, Disclaimer__c, BMXB__Contract_Term_Months__c, BMXB__Daily_Price__c, BMXB__End_Date2__c, BMXB__End_Date__c, BMXB__First_Year_Contract_Value__c, BMXB__Monthly_Recurring_Total__c, BMXB__One_time_Total__c, 
            BMXB__Quote_Approved__c, BMXB__Start_Date__c, BMXB__Submitted_for_Approval__c, BMXB__Total_Contract_Value__c, BMXB__Number_of_Line_Items_Needing_Approval__c, BMXP__Primary_Quote__c, BMXR__Is_Addon__c, BMXR__Is_Renewal__c, Service_Disclaimer__c, 
            Contract_Term_In_Months__c, Approval_Required__c, Approval_Date__c, Business_Case_Percent_Complete__c, Currency_Exchange_Rate__c, Currency_last_updated__c, Distributor_Incentive_Discount__c, Distributor__c, Total_Gross_Margin_Percent__c, 
            Total_Extended_Net_After_Disti_Incentive__c, Total_Extended_Net__c, Total_Extended_Std_Cost__c, Distributor_Service_Discount_Temp__c, Quote_contact_name2__c, Total_Extended_Non_Standard_Cost__c, Total_Gross_Margin__c, BMXB__Step_Number__c, 
            Invalid_Expiration_Date__c FROM Quote WHERE Opportunityid =:currentRecord.id];
            
            List<Quote> test_Case_User = new List<Quote>();
            List<id>Quoteid=new list<id>();
            list<Quote> NewQuotes = new list<Quote>();
            map<id,Quote> oldQuotes=new map<id,Quote>();
  
            for (Quote qo :Quotelist ) {
                  Quoteid.add(qo.id);
                  oldQuotes.put(qo.id,qo);
                  Quote newquote = qo.clone(false);
                  if(newquote.IsSyncing==true || newquote.IsSyncing==false ){
                  newquote.Opportunityid = newRecord.id;
                  NewQuotes.add(newquote);
                  }
             }
             insert NewQuotes;
             system.debug('New Quote values'+NewQuotes);
              List<QuoteLineItem> Qlitems=new List<QuoteLineItem>();
                  Qlitems=[Select Id, IsDeleted, LineNumber, CreatedDate, CreatedById, LastModifiedDate, LastModifiedById, SystemModstamp, QuoteId, PricebookEntryId, Quantity, UnitPrice, Discount, HasRevenueSchedule, HasQuantitySchedule, 
            Description, ServiceDate, Product2Id, SortOrder, HasSchedule, ListPrice, Subtotal, TotalPrice, Distributor_Discount__c, Incremental_Discount__c, Product_Description__c, Active__c, Total_Discount__c, End_Price__c, Sales_Price_1__c, 
            Total_Price_MSRP__c, Total_Price_MSRP_HIDDEN__c, MSRP__c, Distributor_Discount_Incentive__c, Distributor__c, Currency__c, MSRP_Number__c, Distributor_Discount_1__c, Opp_Product__c, Extended_Net_After_Disti_Incentive_CALC__c, 
            Extended_Net_After_Disti_Incentive__c, Extended_Net_CALC__c, BMXB__Annual_Fee__c, BMXB__Approval_threshold__c, BMXB__Calculated_Discount__c, BMXB__Contract_Term_Months__c, BMXB__Monthly_Fees__c, BMXB__Net_Discount__c, BMXB__Net_Price__c, 
            BMXB__Product_Code__c, BMXB__Product_Description__c, BMXB__Product_Family__c, BMXB__Recurrence__c, BMXB__Requires_Approval__c, BMXB__Total_Contract_Value_TCV__c, QConfig__Model_Name__c, QConfig__Model__c, QConfig__Product_Key__c, 
            QConfig__Requirement_Type__c, BMXP__Account_Specific_Price__c, BMXP__Associated_Product_Price__c, BMXP__Bundle_Number__c, BMXP__Price_Source__c, BMXP__Primary_Quote__c, BMXP__Tiered_Price__c, BMXP__Volume_Price__c, Extended_Net__c, 
            Extended_Non_Standard_COG_Percent__c, Extended_Non_Standard_Cost_CALC__c, Extended_Non_Standard_Cost__c, Extended_Std_Cost_CALC__c, Extended_Std_Cost__c, Gross_Margin_Amount_CALC__c, Gross_Margin_Amount__c, Gross_Margin_Percent__c, 
            Include_Disti_Incentive_Discount__c, Initial_MSRP_Hidden__c, Product_Category__c, Product_Group__c, Total_Discount_CALC__c, Distributor_Discount_HIDDEN__c, Unit_Std_Cost_CALC__c, Unit_Std_Cost__c, Testing_notes__c, Opportunity_Info__c, 
            Product_Series__c, ProdFam__c FROM QuoteLineItem WHERE QuoteId in :Quoteid];
            
             system.debug('Quotelineitemslist'+Qlitems);
       
            List<QuoteLineItem>NewQlitems=new list<QuoteLineItem>();
            
            for(Quote quotess:NewQuotes){
                    for(QuoteLineItem qlies:Qlitems){
                        
                              
                          QuoteLineItem qlm=qlies.clone(false);
                          
                         

                     if(qlies.QuoteId!=null && (oldQuotes.get(qlies.QuoteId).id == qlies.QuoteId)){
                         system.debug('oldquotes '+oldQuotes.get(qlies.QuoteId).id );
                          system.debug('oldquotelineiems'+qlies.QuoteId);
                         if(oldQuotes.get(qlies.QuoteId).Name==quotess.Name){
                         qlm.QuoteId= quotess.id;
                         NewQlitems.add(qlm);
                        }
                      
                         }
                    }
                   }
            
               insert NewQlitems;
               
         
                system.debug('Quotelineitemslist'+NewQlitems);
               //Copy the related list - Test (this is a sample related list I created) 
               List<OpportunityLineItem> opplineItems = new List<OpportunityLineItem>();
             List<OpportunityLineItem> oldopplitms = [Select Id, OpportunityId, SortOrder, PricebookEntryId, Product2Id, ProductCode, Name, Quantity, Discount, TotalPrice, ListPrice,ServiceDate, HasRevenueSchedule, HasQuantitySchedule, Description,
                HasSchedule, CreatedDate, CreatedById, LastModifiedDate, LastModifiedById, SystemModstamp, IsDeleted, Legacy_Currency_Code__c, Product_Family__c, Product_Type__c, Legacy_Pricebook_Name__c, Class__c, Legacy_Contractual_Discount_Per__c, 
                Legacy_Contractual_Discount_Value__c, Legacy_Gross_Margin_Value__c, Legacy_Incremental_Discount_Per__c, Legacy_Incremental_Discount_Value__c, Legacy_Total_Discount_Percent__c, Legacy_Total_Discount_Value__c, SourceID__c, Legacy_Gross_Margin__c,
                 Legacy_PricebookEntryID__c, Legacy_List_Price__c, Product_Description__c, Distributor_Discount__c, Incremental_Discount__c, Total_Price_MSRP__c, Total_Price_MSRP_HIDDEN__c, Sales_Price_Disti__c, Incremental_Discount_1__c, Active__c, MSRP__c,
                  Product_Family_Value__c, Cloned__c, Distributor_Discount_1__c, Clone_Timer__c, Solution_Type__c, Series__c, QConfig__Model_Name__c, QConfig__Model__c, QConfig__Product_Key__c, Total_Price_USD__c, Apply_Discount__c, Distributor_Discount_Product_HIDDEN__c, 
                  Distributor_Discount_Service_HIDDEN__c FROM OpportunityLineItem where Opportunityid =:currentRecord.id];
                 for( OpportunityLineItem  testStep : oldopplitms)
                 
            {
            system.debug('OpportunityLineItemOLD records'+testStep);
            for(Quote qq :Quotelist){
            for(QuoteLineItem qlitm: Qlitems){
            if(qq.IsSyncing==false){
            OpportunityLineItem opplitems = testStep.clone(false);
           
            {
                 
                 opplitems .opportunityid = newRecord.id;
                 opplineItems .add(opplitems);
                //system.debug('OpLI '+opplitems.size());
                  system.debug('OpLI initial');
               
            }
              system.debug('OpLI before');
            insert opplineItems ;
            system.debug('OpLI added');  
           }
                }
       }
       }
      } 
        catch(Exception e)
        {
           Database.rollback(sp);
            ApexPages.addMessages(e);
            return null;
       } 
        
return new PageReference('/'+newRecord.id+'/e?retURL=%2F'+newRecord.id);

    }

}


Any one let us know the solution on syncing quotes in cloned opportunities. 

I have created ticket to salesforce team also, But they suggested we have support only standard functionlaity(standard clone button). My requirement is custon button. 

Regards
Tirumala K

Hi All,

 Sub: how to display visitor name in SFDC Live chat.

 I have done Live agent configuration and provided below detials to iOS application team. Now We both are comunicate each other.
But when iOS user ping anyting in iOS chat page, "Visitor is typing" shown in SFDC live chat page.
Details provided to iOS application team
Live chat API
Button Id
Deplyment Id
SFDC Organization Id

My Target : I need to display iOS chat user name instead of Visitor name in SFDC Live agent console page

Any help will be appreciated.

Regards
Tirumala

Hi All

 We got and error "Operation could not be completed.(com.salesforce.ServiceSDK.Chat error 2000)" while connecting chat from iOS to salesforce live agent.
We have used salesforce Live chat configuration information( Live chat API, Button id, Deployment id, Salesforce Organization id) in iOS swift code for chat communication between iOS mobile to salesforce live agent chat.

Any help will be appreciated.

Regards
Tirumala