• Brad_Herman
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Hi, When I create a Google Alerts Search Term in an account and change the Chatter News Alerts Status to "Sing Up", it do not change to "Active". How long do I need to wait so that the Status goes from "Sing Up" to "Active"? One day?


Please I need help with this.

I was able to install the app set up everything just fine.  However, when I change the status on an account to "Sign Up", it instantly changes to "Confirming" and I am not receiving any messages for the account.  What does this mean?

  • September 14, 2011
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I am trying to setup Chatter News Alerts and coming at a stop very early in the process


Copy the generated email address (it will end in a long string of letters.and.numbers.in.salesforce.com);



  • Email address must be a valid Email Services address

As you can see, it isn't accepting the email address generated from the Email Service. I have tried this with other Servces, Email Addresses and Users.


I am testing this in Sandbox, could this be a problem?

As stated on other messages, I realize that this is not a supported App.  However, we are using Beta Chatter and I have followed the steps to install this app - GoogleAlertstoChatter.  It was easy to configure and in theory is very well received by our Sales and Management.  Not sure yet if it is working, since it is not clear where the notifications will be listed - I assume in the Chatter Notifications.   One problem issue is that whenever I do a merge of Accounts or Contacts, whether using Salesforce directly or Demand Tools, I am getting the following error email.  I need to know if this has to do with our Email Server, GoogleAlertstoChatter email, or something else with the APEX class. 


Apex script unhandled exception by user/organization: 00500000006uBVl/00D00000000heIs

Failed to invoke future method 'public static void executeGoogleAlertsCallouts(LIST:String, LIST:String, LIST:String)'

caused by: System.NullPointerException: Attempt to de-reference a null object

Class.GoogleAlertToChatter.executeGoogleAlertsCallouts: line 239, column 63 External entry point

Debug Log:


Any help or suggestions would be greatly appreciated.