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  • Mate_Kokenyesi
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web2case Account and Contact not getting populated

Hi,

 

I have just set up web2case. When I enter the detials and submit the web contact and web company is not mapped to Account and Contact on case. Should it not happen automatically if the Company and Contact exists. If not how should I accomplisg it.

2 replies

Web-To-Case

Hi all, Can anyone kindly give me a brief idea about the web-to-case functionality in salesforce and how it is related to Contact or other objects.. Thanks in advance, Suvra
  • April 07, 2009
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