• nwing
  • NEWBIE
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Has anyone setup a visibility scenario like this.

 

 

I Need the Account page to be visible to everyone across the board, just the basic info, which isn't a problem.  However, I need to restrict the phone number to being visible to only the owners and their superiors in the role hierarchy.  Note, this is not record access, but field access.  I am scratching my head a little and could use a fresh perspective, if indeed it is possible.

 

thanks,

This position includes customization of Salesforce, reporting, managing data, user support and implementing new features.  Requires strong communication and time management skills.  Must have 2-3 years of experience with Salesforce customization and administration.  No third party's.

 

 

 

 

Im a little shocked (incredulous) that while I can do a lookup to the Lead Owner Phone field while designing an email template, I an unable to lookup to the mobile and fax (or many other standard user fields).  Am I missing something?  I cannot even create a custom field on the lead to do the work.  I thought this was a no-brainer/quick update, but has anyone else ran into this?  It seems crazy....

 

thanks,

 

-N-

 

Does the below limit....

 

'A single Apex transaction can make a maximum of 10 callouts to an HTTP request or an API call.'

 

Apply within a batch transaction?  For instance if I can write the batch to iterate on 10 records at a time, will I be able to get by this limit?  Really unfortunate if not.

 

Thanks for any direction.

I am bumping up against a strange wall here.  I want to graph/dashboard the history of the Lead Status field, all the way through conversion, if it occurs.  I want to count how many Lead Status Changes someone makes, and chart it over time.  I am running into a strange one, because apparently when the Lead is converted the History on the Lead Status field is no longer updated...... therefore the final status of 'Converted' does not show up in the History report, and therefore cannot be graphed along with the other Status changes.

 

PLEASE, if anyone has any ideas on this let me know.  I have tried Apex update triggers, workflow, custom status fields ,,,,,,,  nothing appears to be able to handle this. 

 

This will be bad as it would be assumed this should be easy, and the sales/marketing manager would not be impressed if I couldn't simply graph a leads progress......

 

HELP!

 

Thanks,

Could you confirm the following - should resetting the Contact on a Case, which is under a different Account than the previous Contact, auto-change the Case's Account?

For example, Case currently has Account set to "ACME", with Contact "John Smith" (who is under ACME). If I change the Contact to "Jane Doe" (who is attached to Account "XYZ"), should the Case Account field change to "XYZ" automatically? Or should that be a manual change?

Currently, we have some confusion internally as to whether that should be happening. Could you confirm the expected functionality?

After rolling out O3 (3.3.104) to across the site, and upgrading the early adoption test clients, we're finding certain machines experience frequent Outlook crashes ("Outlook experienced a serious problem with the 'salesforce.com outlook edition enhanced' add-in...").

 

A couple of the troublesome machines were early adopters that didn't have any problems until upgrading the connector version. Outlook 2007 SP2 on XP. We've done the uninstall/reinstall thing.

 

Other suggestions? Or can someone point me to where to download earlier versions of the Outlook Connector?

Great opportunity with a Fortune 500 Company.

 

 

· Candidate will responsible for supporting the enhancements and management of the CRM system utilized across the product servicing organization.

 

· Meet with business stakeholders to understand processes, create documentation, and identify options for CRM automation.

 

· Gather and document business requirements.

 

· Analyze data and create reports in Lotus Notes and Salesforce.com.

 

· Create and contribute to presentations.

 

· Support the administration of CRM user accounts and roles.

 

· Work as a backup to the end user support manager via email.

 

· Coordinate ongoing end user training sessions.

 

· Prefer 2+ years of experience as a business systems analyst or a key contributor to large multi-phased application projects.

 

· Working knowledge of information systems and web applications.

 

· Experience working with CRM sales applications is a plus.

 

· Proven history with tasks involving a large and diverse end user group.

 

· Comfortable working with clients at various levels of an organization with an ability to communicate clearly with technical and business partners.

 

· Solid written and verbal communication skills.

 

· Bachelor’s degree in Information Systems or Business Management or comparable experience.

 

· Excellent facilitation and presentation skills.

 

· Demonstrated ability to deliver tasks on time.

 

· Able to have flexible work hours to support project across multiple time zones.

 

· Proven ability to excel in a complex, fast paced, team-oriented environment.

 

· Proven ability to work creatively and analytically in a problem-solving environment.

 

· Exposure to Method1 or Six Sigma methodology is a plus.

 

· Knowledge of sales organizations is a plus.

 

· Financial service industry experience is a plus.

Hello all-
 
I've been battling the sf.com Outlook integration module for quite from time now.  When I first open Outlook 2003 I see the Salesforce.com toolbar add in. This is working correctly and is not the problem.  When I open up a email, I do not see the Salesforce.com toolbar anymore.  Nor to I have the option to add this toolbar  to my view.  So the only way I know how to add an email to Salesforce.com is that I have to first scroll to  email I want, highlight it and then click on the Add Email icon.    From reading the tips and trick it states I should be able to access the toolbar from within an email that's been expaned (or opened).  Hope this makes sense.
 
I've tried:
- Uninstalling/installing the Salesforce.com Outlook integration software
- I've ensured that no items are "disabled" in outlook
- I've tried uninstalling the Salesforce.com add-in and reinstalling it into a new directory
 
None of these help.  My thoughts are that I need to manually remove the Salesforce.com Outlook plug-in in order to do a clean installation.  just a hunch.
 
Also BTW, when I close my Outlook for the day I get an error message stating that there is something wrong with my Salesforce.com Outlook Edition module.  When I close this I then get the Outlook Error messaging asking if I want to report this to microsoft, yada, yada, yada.
 
Suggestions?
 
 
Thanks
Brian