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Workflow not triggered for records loaded from data loader...Any idea why this is happening?

Hi, please assist. thanks

ABC XYZ 39
June 09, 2016
Like
0

Cloned Record Does Not Contain All field values from the Original Record. What is happening?

On edit page of the clone record, I see all field values from the original record. But when the record is saved, few of the populated values for specific custom fields (not all) are blank on the cloned record.
What is happening? How to resolve this...Pls help. Thanks.

ABC XYZ 39
June 07, 2016
Like
0

8 replies

Urgently Need help with triggers - Both after insert and After update trigger firing at the same time for new records created -REPOSTING 3rd time

Hi,
Basic Logic:
Create Contact Scenario -
Conditions - Last Name should not be same as Account Name, Contact type is Customer
Everytime a new contact is created meeting the above conditions, it is written to Queue object
In this case, Description would be 'New Contact' (to be written into Queue object)

Update Contact Scenario -
2 scenarios here -
1) In addition to abouve conditions being valid, if custom field PID is missing and any of the
fields in Contact record are updated, push the record to Queue object.
   In this case, Description would be 'PID Missing'

2) In addition to above conditions - Last Nane not same as Account Name, Contact type being 'Customer'
type, if custom fields A, B, C or D are changed on the existing record, push the record to
   Queue object.
   In this case, Description would be 'Updated Contact'

Behavior Observed Now :
Whenever a new contact is created, 2 copies of the same record are inserted into the Queue object. This I am assuming is happening because 'after insert' and 'after update' triggers aer firing for every new contact created.

Insert Scenario(New Contact Creation) - Update scenario triggered - 'MDM Id Missing' message observed; Record inserted into Queue object twice
Update Scenario (PID null and record updated) - Working as expected - 'MDM Id Missing' message written into Queue object
Update scenario ( A,B,C or D field values change) - Update Scenario triggerd - 'Update contact' message written into Queue object

I don't understand why this is happening. There are no workflows impacting the behavior . It has to do with logic in the class below or the way I am invoking the trigger.
Controller Class and Trigger Invocation are below.

I am trying to fix this code for sometime without any luck. I need to fix it as soon as possible. I am new to programming and can't figure out how to make this functionality work. I have posted the same queury for past couple of days. I will greatly appreciate if you could help identify and fix this issue..Thanks.

// Controller Class with processContact method

public class ContactController {

public  void processContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap)
{
       List<Queue__c> lstQ = new List<Queue__c>();
         Id idContactCustomerRecType;
         Map<Id, String> mapIdToAccountName = new Map<Id, String>();

           List<RecordType> lstRecType = new List<RecordType>([SELECT Id FROM RecordType WHERE Name = 'Customer' AND SobjectType = 'Contact']);

      if(!lstRecType.isEmpty())
     idContactCustomerRecType = lstRecType[0].Id;

        if(idContactCustomerRecType != null)
         {
         // we can't fetch parent fields directly, so collecting account Ids first
           for(Contact objContact : newContactMap.values())
              {
                  if(objContact.AccountId != null)
                mapIdToAccountName.put(objContact.AccountId, null);
              }
          }

         // iterate over account with matching collected Ids and fetch names
          for(Account objAccount : [SELECT Id, Name FROM Account WHERE Id IN : mapIdToAccountName.keySet()])
          {
           mapIdToAccountName.put(objAccount.Id, objAccount.Name);
           }

         // loop again to perform business logic
        for(Contact objContact : newContactMap.values())
        {
             /* 1. If Contact RecordType is Customer AND if LastName != Account.Name, insert Queue **/
            if( objContact.RecordTypeId == idContactCustomerRecType
               && objContact.AccountId != null   && objContact.LastName != mapIdToAccountName.get(objContact.AccountId)
{
           if(Trigger.isUpdate)
           {
           if(label.Unauthorized_User!=objContact.lastmodifiedbyid)
               {
               if(objContact.A__c!= oldContactMap.get(objContact.Id).A__c
                        || objContact.B__c!= oldContactMap.get(objContact.Id).B__c
                        || objContact.D__c!= oldContactMap.get(objContact.Id).D__c)
{

               objQ.Description__c= 'Updated Contact';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);
}

               else if(objContact.PID__c == null)
               {
               objQ.Description__c= 'PID Missing';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);

               }

               }
           }

           if(Trigger.isInsert)
           {
           objQ.Description__c= 'New Contact';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);

           }
           }




       }

if(!lstQ.isEmpty())
       insert lstQ;

    }



}

Trigger Invocation :

Contact - After Insert

if(Trigger.isInsert && Trigger.isAfter){
ContactController.processContact(Trigger.newMap, Trigger.oldMap);
}

Contact - After Update

if(Trigger.isUpdate && Trigger.isAfter){
ContactController.processContact(Trigger.newMap, Trigger.oldMap);
}

ABC XYZ 39
June 05, 2016
Like
0

0 replies

Need help with triggers - Both after insert and After update trigger firing at the same time for (after insert) scenario.

Hi,
Basic Logic:
Create Contact Scenario -
Conditions - Last Name should not be same as Account Name, Contact type is Customer
Everytime a new contact is created meeting the above conditions, it is written to Queue object
In this case, Description would be 'New Contact' (to be written into Queue object)

Update Contact Scenario -
2 scenarios here -
1) In addition to abouve conditions being valid, if custom field PID is missing and any of the
fields in Contact record are updated, push the record to Queue object.
   In this case, Description would be 'PID Missing'

2) In addition to above conditions - Last Nane not same as Account Name, Contact type being 'Customer'
type, if custom fields A, B, C or D are changed on the existing record, push the record to
   Queue object.
   In this case, Description would be 'Updated Contact'

Behavior Observed Now :
Whenever a new contact is created, 2 copies of the same record are inserted into the Queue object. This I am assuming is happening because 'after insert' and 'after update' triggers aer firing for every new contact created.

Insert Scenario(New Contact Creation) - Update scenario triggered - 'MDM Id Missing' message observed; Record inserted into Queue object twice
Update Scenario (PID null and record updated) - Working as expected - 'MDM Id Missing' message written into Queue object
Update scenario ( A,B,C or D field values change) - Update Scenario triggerd - 'Update contact' message written into Queue object

I don't understand why this is happening. There are no workflows impacting the behavior . It has to do with logic in the class below or the way I am invoking the trigger.
Controller Class and Trigger Invocation are below.

I am trying to fix this code for sometime without any luck. I need to fix it as soon as possible. I am new to programming and can't figure out how to make this functionality work.
Please help. Thanks.

// Controller Class with processContact method

public class ContactController {

public  void processContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap)
{
       List<Queue__c> lstQ = new List<Queue__c>();
         Id idContactCustomerRecType;
         Map<Id, String> mapIdToAccountName = new Map<Id, String>();

           List<RecordType> lstRecType = new List<RecordType>([SELECT Id FROM RecordType WHERE Name = 'Customer' AND SobjectType = 'Contact']);

      if(!lstRecType.isEmpty())
     idContactCustomerRecType = lstRecType[0].Id;

        if(idContactCustomerRecType != null)
         {
         // we can't fetch parent fields directly, so collecting account Ids first
           for(Contact objContact : newContactMap.values())
              {
                  if(objContact.AccountId != null)
                mapIdToAccountName.put(objContact.AccountId, null);
              }
          }

         // iterate over account with matching collected Ids and fetch names
          for(Account objAccount : [SELECT Id, Name FROM Account WHERE Id IN : mapIdToAccountName.keySet()])
          {
           mapIdToAccountName.put(objAccount.Id, objAccount.Name);
           }

         // loop again to perform business logic
        for(Contact objContact : newContactMap.values())
        {
             /* 1. If Contact RecordType is Customer AND if LastName != Account.Name, insert Queue **/
            if( objContact.RecordTypeId == idContactCustomerRecType
               && objContact.AccountId != null   && objContact.LastName != mapIdToAccountName.get(objContact.AccountId)
{
           if(Trigger.isUpdate)
           {
           if(label.Unauthorized_User!=objContact.lastmodifiedbyid)
               {
               if(objContact.A__c!= oldContactMap.get(objContact.Id).A__c
                        || objContact.B__c!= oldContactMap.get(objContact.Id).B__c
                        || objContact.D__c!= oldContactMap.get(objContact.Id).D__c)
{

               objQ.Description__c= 'Updated Contact';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);
}

               else if(objContact.PID__c == null)
               {
               objQ.Description__c= 'PID Missing';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);

               }

               }
           }

           if(Trigger.isInsert)
           {
           objQ.Description__c= 'New Contact';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);

           }
           }




       }

if(!lstQ.isEmpty())
       insert lstQ;

    }



}

Trigger Invocation :

Contact - After Insert

if(Trigger.isInsert && Trigger.isAfter){
ContactController.processContact(Trigger.newMap, Trigger.oldMap);
}

Contact - After Update

if(Trigger.isUpdate && Trigger.isAfter){
ContactController.processContact(Trigger.newMap, Trigger.oldMap);
}
June 3, 2016

ABC XYZ 39
June 04, 2016
Like
0

1 replies

Both after insert and After update triggers for record creation and updation scenarios; Multiple records getting pushed to queue object

Hi,
Basic Logic:
Create Contact Scenario -
Conditions - Last Name should not be same as Account Name, Contact type is Customer
Everytime a new contact is created meeting the above conditions, it is written to Queue object
In this case, Description would be 'New Contact' (to be written into Queue object)

Update Contact Scenario -
2 scenarios here -
1) In addition to abouve conditions being valid, if custom field PID is missing and any of the
fields in Contact record are updated, push the record to Queue object.
   In this case, Description would be 'PID Missing'

2) In addition to above conditions - Last Nane not same as Account Name, Contact type being 'Customer'
type, if custom fields A, B, C or D are changed on the existing record, push the record to
   Queue object.
   In this case, Description would be 'Updated Contact'

Behavior Observed Now :
Whenever a new contact is created, 2 copies of the same record are inserted into the Queue object. This I am assuming is happening because 'after insert' and 'after update' triggers aer firing for every new contact created.

Insert Scenario(New Contact Creation) - Update scenario triggered - 'MDM Id Missing' message observed; Record inserted into Queue object twice
Update Scenario (PID null and record updated) - Working as expected - 'MDM Id Missing' message written into Queue object
Update scenario ( A,B,C or D field values change) - Update Scenario triggerd - 'Update contact' message written into Queue object

I don't understand why this is happening. There are no workflows impacting the behavior . It has to do with logic in the class below or the way I am invoking the trigger.
Controller Class and Trigger Invocation are below.

I am trying to fix this code for sometime without any luck. I need to fix it as soon as possible. I am new to programming and can't figure out how to make this functionality work.
Please help. Thanks.

// Controller Class with processContact method

public class ContactController {

public  void processContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap)
{
       List<Queue__c> lstQ = new List<Queue__c>();
         Id idContactCustomerRecType;
         Map<Id, String> mapIdToAccountName = new Map<Id, String>();

           List<RecordType> lstRecType = new List<RecordType>([SELECT Id FROM RecordType WHERE Name = 'Customer' AND SobjectType = 'Contact']);

      if(!lstRecType.isEmpty())
     idContactCustomerRecType = lstRecType[0].Id;

        if(idContactCustomerRecType != null)
         {
         // we can't fetch parent fields directly, so collecting account Ids first
           for(Contact objContact : newContactMap.values())
              {
                  if(objContact.AccountId != null)
                mapIdToAccountName.put(objContact.AccountId, null);
              }
          }

         // iterate over account with matching collected Ids and fetch names
          for(Account objAccount : [SELECT Id, Name FROM Account WHERE Id IN : mapIdToAccountName.keySet()])
          {
           mapIdToAccountName.put(objAccount.Id, objAccount.Name);
           }

         // loop again to perform business logic
        for(Contact objContact : newContactMap.values())
        {
             /* 1. If Contact RecordType is Customer AND if LastName != Account.Name, insert Queue **/
            if( objContact.RecordTypeId == idContactCustomerRecType
               && objContact.AccountId != null   && objContact.LastName != mapIdToAccountName.get(objContact.AccountId)
{
           if(Trigger.isUpdate)
           {
           if(label.Unauthorized_User!=objContact.lastmodifiedbyid)
               {
               if(objContact.A__c!= oldContactMap.get(objContact.Id).A__c
                        || objContact.B__c!= oldContactMap.get(objContact.Id).B__c
                        || objContact.D__c!= oldContactMap.get(objContact.Id).D__c)
{

               objQ.Description__c= 'Updated Contact';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);
}

               else if(objContact.PID__c == null)
               {
               objQ.Description__c= 'PID Missing';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);

               }

               }
           }

           if(Trigger.isInsert)
           {
           objQ.Description__c= 'New Contact';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);

           }
           }




       }

if(!lstQ.isEmpty())
       insert lstQ;

    }



}

Trigger Invocation :

Contact - After Insert

if(Trigger.isInsert && Trigger.isAfter){
ContactController.processContact(Trigger.newMap, Trigger.oldMap);
}

Contact - After Update

if(Trigger.isUpdate && Trigger.isAfter){
ContactController.processContact(Trigger.newMap, Trigger.oldMap);
}

ABC XYZ 39
June 03, 2016
Like
0

0 replies

Both after insert and After update triggers for record creation and updation scenarios; Multiple records pushed to queue object [Help needed urgently!!] - Details in the post

Hi,
I will explain the requirement first.

Basic Logic:

Create Contact Scenario -
Conditions - Last Name should not be same as Account Name, Contact type is Customer
Everytime a new contact is created meeting the above conditions, it is written to Queue object
In this case, Description would be 'New Contact' (to be written into Queue object)

Update Contact Scenario -

2 scenarios here -

1) In addition to abouve conditions being valid, if custom field PID is missing and any of the
fields in Contact record are updated, push the record to Queue object.
   In this case, Description would be 'PID Missing'

2) In addition to above conditions - Last Nane not same as Account Name, Contact type being 'Customer'
type, if custom fields A, B, C or D are changed on the existing record, push the record to
   Queue object.
   In this case, Description would be 'Updated Contact'



Behavior Observed Now :
Whenever a new contact is created, 2 copies of the same record are inserted into the Queue object. This I am assuming is happening because 'after insert' and 'after update' triggers aer firing for every new contact created.

Insert Scenario(New Contact Creation) - Update scenario triggered - 'MDM Id Missing' message observed; Record inserted into Queue object twice
Update Scenario (PID null and record updated) - Working as expected - 'MDM Id Missing' message written into Queue object
Update scenario ( A,B,C or D field values change) - Update Scenario triggerd - 'Update contact' message written into Queue object

I don't understand why this is happening. There are no workflows impacting the behavior . It has to do with logic in the class below or the way I am invoking the trigger.
Controller Class and Trigger Invocation are below.

I am trying to fix this code for sometime without any luck. I need to fix it as soon as possible. I am new to programming and can't figure out how to make this functionality work.
Please help. Thanks.

// Controller Class with processContact method

public class ContactController {

public  void processContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap)
{
       List<Queue__c> lstQ = new List<Queue__c>();
         Id idContactCustomerRecType;
         Map<Id, String> mapIdToAccountName = new Map<Id, String>();

           List<RecordType> lstRecType = new List<RecordType>([SELECT Id FROM RecordType WHERE Name = 'Customer' AND SobjectType = 'Contact']);

      if(!lstRecType.isEmpty())
     idContactCustomerRecType = lstRecType[0].Id;

        if(idContactCustomerRecType != null)
         {
         // we can't fetch parent fields directly, so collecting account Ids first
           for(Contact objContact : newContactMap.values())
              {
                  if(objContact.AccountId != null)
                mapIdToAccountName.put(objContact.AccountId, null);
              }
          }

         // iterate over account with matching collected Ids and fetch names
          for(Account objAccount : [SELECT Id, Name FROM Account WHERE Id IN : mapIdToAccountName.keySet()])
          {
           mapIdToAccountName.put(objAccount.Id, objAccount.Name);
           }

         // loop again to perform business logic
        for(Contact objContact : newContactMap.values())
        {
             /* 1. If Contact RecordType is Customer AND if LastName != Account.Name, insert Queue **/
            if( objContact.RecordTypeId == idContactCustomerRecType
               && objContact.AccountId != null   && objContact.LastName != mapIdToAccountName.get(objContact.AccountId)
{
           if(Trigger.isUpdate)
           {
           if(label.Unauthorized_User!=objContact.lastmodifiedbyid)
               {
               if(objContact.A__c!= oldContactMap.get(objContact.Id).A__c
                        || objContact.B__c!= oldContactMap.get(objContact.Id).B__c
                        || objContact.D__c!= oldContactMap.get(objContact.Id).D__c)
{

               objQ.Description__c= 'Updated Contact';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);
}

               else if(objContact.PID__c == null)
               {
               objQ.Description__c= 'PID Missing';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);

               }

               }
           }

           if(Trigger.isInsert)
           {
           objQ.Description__c= 'New Contact';
objQ.Record_Id__c = objContact.Id;
objQ.Notification_Timestamp__c= objContact.CreatedDate;
lstQ.add(objQ);

           }
           }




       }

if(!lstQ.isEmpty())
       insert lstQ;

    }



}

Trigger Invocation :

Contact - After Insert

if(Trigger.isInsert && Trigger.isAfter){
ContactController.processContact(Trigger.newMap, Trigger.oldMap);
}

Contact - After Update

if(Trigger.isUpdate && Trigger.isAfter){
ContactController.processContact(Trigger.newMap, Trigger.oldMap);
}

ABC XYZ 39
June 03, 2016
Like
0

SOLVED

4 replies

Compile Error: Expecting right parentheses, found '(' at line 48. Please assist. Thanks.

01if(Trigger.isInsert && Trigger.isAfter)
02{
03    ContactController.processContact(Trigger.newMap, Trigger.oldMap);
04}
05else if(Trigger.isUpdate && Trigger.isAfter)
06{
07    ContactController.processContact(Trigger.newMap, Trigger.oldMap);
08}
09
10
11
12// call process contact on both insert and update
13public  void processContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap)
14{
15    List<Queue__c> lstQ = new List<Queue__c>();
16    Id idContactCustomerRecType;
17    Map<Id, String> mapIdToAccountName = new Map<Id, String>();
18
19    // Assuming Developer Name is 'Customer'
20    List<RecordType> lstRecType = new List<RecordType>([SELECT Id FROMRecordType WHERE DeveloperName = 'Customer' AND SobjectType ='Contact']);
21    if(!lstRecType.isEmpty())
22        idContactCustomerRecType = lstRecType[0].Id;
23
24    if(idContactCustomerRecType != null)
25    {
26        // we can;t fetch parent fields directly, so collect account Ids first
27        for(Contact objContact : newContactMap.values())
28        {
29            if(objContact.AccountId != null)
30                mapIdToAccountName.put(objContact.AccountId, null);
31        }
32    }
33
34    // iterate over account with matching collected Ids and fetch names
35    for(Account objAccount : [SELECT Id, Name FROM Account WHERE Id IN : mapIdToAccountName.keySet()])
36    {
37        mapIdToAccountName.put(objAccount.Id, objAccount.Name);
38    }
39
40    // loop again to perform business logic
41    for(Contact objContact : newContactMap.values())
42    {
43        /* 1. If Contact RecordType is Customer AND if LastName != Account.Name, insert Queue **/
44        if( objContact.RecordTypeId == idContactCustomerRecType
45            && objContact.AccountId != null
46            && objContact.LastName != mapIdToAccountName.get(objContact.AccountId)
47            (
48                Trigger.isInsert
49                    ||
50                (
51                    Trigger.isUpdate
52                        &&
53                    (
54                        objContact.A__c!= oldContactMap.get(objContact.Id).A__c
55                        || objContact.B__c!= oldContactMap.get(objContact.Id).B__c
56                        || objContact.D__c!= oldContactMap.get(objContact.Id).D__c
57                    )
58                )
59            )
60            )
61        {
62            Queue__c objQ = new Queue__c();
63            objQ.Object_Name__c='Contact';
64
65            if(Trigger.isUpdate)
66            {
67                if(objContact.PID__c == null)
68                    objQ.Description__c= 'PID Missing';
69                else
70                    objQ.Description__c= 'Updated Contact';
71            }
72            else
73            {
74                objQ.Description__c= 'New Contact';
75            }
76
77            objQ.Record_Id__c = objContact.Id;
78            objQ.Notification_Timestamp__c= objContact.CreatedDate;
79            lstQ.add(objQ);
80        }
81
82    }
83
84    if(!lstQ.isEmpty())
85        insert lstQ;
86
87}

ABC XYZ 39
June 02, 2016
Like
0

11 replies

After insert and After update triggers firing at the same time for a new record creation - Reposting

Basic Logic is :
For insert trigger case --- processNewContact is the class.
Whenever a new contact is created of the type 'customer', it is inserted into objQ object.
Now, when the contact is created, a custom field 'PID' needs to be updated from external system into Salesforce.

After Update Trigger Case --->
Whenever an existing contact is updated - If any of the fields change with 'PID' value null, updated record needs to be pushed into objQ object. Then the external system will reply back with 'PID' value which will assigned to Salesforce record.

Behavior now :
Whenever a new contact is created, 2 copies of the same record are inserted into the Queue object. This I am assuming is happening because 'after insert' and 'after update' triggers aer firing for every new contact created.

I don't understand why this is happening. There are no workflows impacting the behavior . It has to do with logic in the class below. UpdateContact is similar to processNewContact method below ; only difference is checking whether any of the fields have changed. If they have and 'PID' value is null, record will be pushed into Queue object. Please assist. I have been trying to fix for sometime without any luck...I need to fix it as soon as possible. I had posted the same earlier but didn't get any reply. I am new to programming and can't figure out how to fix it. Thanks...

public static void processNewContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap)
02{
03    List<Queue__c> lstQ = new List<Queue__c>();
04    Id idContactCustomerRecType;
05    Map<Id, String> mapIdToAccountName = new Map<Id, String>();
06
07    // Assuming Contact type Name is 'Customer'
08    List<RecordType> lstRecType = new List<RecordType>([SELECT Id FROM RecordType WHERE Name = 'Customer' AND SobjectType = 'Contact']);
09    if(!lstRecType.isEmpty())
10        idContactCustomerRecType = lstRecType[0].Id;
11
12    if(idContactCustomerRecType != null)
13    {
14        // we can;t fetch parent fields directly, so collect account Ids first
15        for(Contact objContact : newContactMap.values())
16        {
17            if(objContact.AccountId != null)
18                mapIdToAccountName.put(objContact.AccountId, null);
19        }
20    }
21
22    // iterate over account with matching collected Ids and fetch names
23    for(Account objAccount : [SELECT Id, Name FROM Account WHERE Id IN : mapIdToAccountName.keySet()])
24    {
25        mapIdToAccountName.get(objAccount.Id, objAccount.Name);
26    }
27
28    // loop again to perform business logic
29    for(Contact objContact : newContactMap.values())
30    {
31        /* 1. If Contact RecordType is Customer AND if LastName != Account.Name, insert Queue **/
32        if(objContact.RecordTypeId == idContactCustomerRecType && objContact.AccountId != null && objContact.LastName != mapIdToAccountName.get(objContact.AccountId))
33        {
34            Queue__c objQ = new Queue__c();
35            objQ.Object_Name__c='Contact';
36            objQ.Description__c= 'New Contact';
37            objQ.Record_Id__c = objContact.Id;
38            objQ.Notification_Timestamp__c= objContact.CreatedDate;
39            lstQ.add(objQ);
40        }
41
42    }
43
           isCreated = true;

44    if(!lstQ.isEmpty())
45        insert lstQ;
46
47 }

Trigger Invocation : After UPDATE
if(ContactController.isCreated==false ){
        ContactController.UpdateContact(Trigger.newMap, Trigger.oldMap);
    }

AFTER INSERT
    ContactController.processNewContact(Trigger.newMap, Trigger.oldMap);

ABC XYZ 39
June 02, 2016
Like
0

0 replies

After insert and After update triggers firing at the same time for a new record creation

Basic Logic is :
For insert trigger case --- processNewContact is the class.
Whenever a new contact is created of the type 'customer', it is inserted into objQ object.
Now, when the contact is created, a custom field 'PID' needs to be updated from external system into Salesforce.

After Update Trigger Case --->
Whenever an existing contact is updated - If any of the fields change with 'PID' value null, updated record needs to be pushed into objQ object. Then the external system will reply back with 'PID' value which will assigned to Salesforce record.

Behavior now :
Whenever a new contact is created, 2 copies of the same record are inserted into the Queue object. This I am assuming is happening because 'after insert' and 'after update' triggers aer firing for every new contact created.

I don't understand why this is happening. There are no workflows impacting the behavior . It has to do with logic in the class below. UpdateContact is similar to processNewContact method below ; only difference is checking whether any of the fields have changed. If they have and 'PID' value is null, record will be pushed into Queue object. Please assist. I have been trying to fix for sometime without any luck...Thanks...

public static void processNewContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap)
02{
03    List<Queue__c> lstQ = new List<Queue__c>();
04    Id idContactCustomerRecType;
05    Map<Id, String> mapIdToAccountName = new Map<Id, String>();
06
07    // Assuming Contact type Name is 'Customer'
08    List<RecordType> lstRecType = new List<RecordType>([SELECT Id FROM RecordType WHERE Name = 'Customer' AND SobjectType = 'Contact']);
09    if(!lstRecType.isEmpty())
10        idContactCustomerRecType = lstRecType[0].Id;
11
12    if(idContactCustomerRecType != null)
13    {
14        // we can;t fetch parent fields directly, so collect account Ids first
15        for(Contact objContact : newContactMap.values())
16        {
17            if(objContact.AccountId != null)
18                mapIdToAccountName.put(objContact.AccountId, null);
19        }
20    }
21
22    // iterate over account with matching collected Ids and fetch names
23    for(Account objAccount : [SELECT Id, Name FROM Account WHERE Id IN : mapIdToAccountName.keySet()])
24    {
25        mapIdToAccountName.get(objAccount.Id, objAccount.Name);
26    }
27
28    // loop again to perform business logic
29    for(Contact objContact : newContactMap.values())
30    {
31        /* 1. If Contact RecordType is Customer AND if LastName != Account.Name, insert Queue **/
32        if(objContact.RecordTypeId == idContactCustomerRecType && objContact.AccountId != null && objContact.LastName != mapIdToAccountName.get(objContact.AccountId))
33        {
34            Queue__c objQ = new Queue__c();
35            objQ.Object_Name__c='Contact';
36            objQ.Description__c= 'New Contact';
37            objQ.Record_Id__c = objContact.Id;
38            objQ.Notification_Timestamp__c= objContact.CreatedDate;
39            lstQ.add(objQ);
40        }
41
42    }
43
           isCreated = true;

44    if(!lstQ.isEmpty())
45        insert lstQ;
46

Trigger Invocation : After UPDATE
if(ContactController.isCreated==false ){
        ContactController.UpdateContact(Trigger.newMap, Trigger.oldMap);
    }

AFTER INSERT
    ContactController.processNewContact(Trigger.newMap, Trigger.oldMap);

47}

ABC XYZ 39
June 02, 2016
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0

SOLVED

3 replies

Compile Error: Method does not exist or incorrect signature: [Map<Id,String>].get(Id, String) : How to Resolve?

Hi, I am getting compile error: Method does not exist or incorrenct signature for for mapIdToAccountName.get(objAccount.Id, objAccount.Name) at line 25. Not able to resolve this error. Please help. I am new to Apex programming. Thanks...

01public static void processNewContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap)
02{
03    List<Queue__c> lstQ = new List<Queue__c>();
04    Id idContactCustomerRecType;
05    Map<Id, String> mapIdToAccountName = new Map<Id, String>();
06
07    // Assuming Developer Name is 'Customer'
08    List<RecordType> lstRecType = new List<RecordType>([SELECT Id FROM RecordType WHEREDeveloperName = 'Customer' AND SobjectType = 'Contact']);
09    if(!lstRecType.isEmpty())
10        idContactCustomerRecType = lstRecType[0].Id;
11
12    if(idContactCustomerRecType != null)
13    {
14        // we can;t fetch parent fields directly, so collect account Ids first
15        for(Contact objContact : newContactMap.values())
16        {
17            if(objContact.AccountId != null)
18                mapIdToAccountName.put(objContact.AccountId, null);
19        }
20    }
21
22    // iterate over account with matching collected Ids and fetch names
23    for(Account objAccount : [SELECT Id, Name FROM Account WHERE Id IN : mapIdToAccountName.keySet()])
24    {
25        mapIdToAccountName.get(objAccount.Id, objAccount.Name);
26    }
27
28    // loop again to perform business logic
29    for(Contact objContact : newContactMap.values())
30    {
31        /* 1. If Contact RecordType is Customer AND if LastName != Account.Name, insert Queue **/
32        if(objContact.RecordTypeId == idContactCustomerRecType && objContact.AccountId != null && objContact.LastName != mapIdToAccountName.get(objContact.AccountId))
33        {
34            Queue__c objQ = new Queue__c();
35            objQ.Object_Name__c='Contact';
36            objQ.Description__c= 'New Contact';
37            objQ.Record_Id__c = objContact.Id;
38            objQ.Notification_Timestamp__c= objContact.CreatedDate;
39            lstQ.add(objQ);
40        }
41
42    }
43
44    if(!lstQ.isEmpty())
45        insert lstQ;
46
47}

ABC XYZ 39
May 31, 2016
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0

SOLVED

9 replies

Can't get this simple piece of code of work : Contact.lastname should not be equal to Account Name in Apex Class? Please help

Basic Logic is : Every new contact of record type 'customer' will be inserted into q Queue object. Additional logic is the new contact won't be inserted into the Queue if Contact's last name is not qual to Account Name. This is what I am unable to implement. I have tried to use this condition everywhere in the logic. It simple does not work. I am new to Apex programming. Please help.

Logic :
public static void processNewContact(Map<Id, Contact> newContactMap, Map<Id, Contact> oldContactMap) {
                List<Queue__c> objList = new List<Queue__c>();
                Map<id, recordtype> contactRecTypeMap = new Map<id, recordType>([select id from Recordtype where SobjectType='Contact' and Name = 'Customer']);
                     if(contactRecTypeMap!=null ){
                    System.debug('RECORDTYPES RETRIEVED>>>' + contactRecTypeMap + 'size>>>' + contactRecTypeMap.size());
              //   if(contact.account.name!=contact.lastname) {
                    for(Contact c: newContactMap.values()) {
                  //   if(c.account.name!=c.lastname) {
                    System.debug('checking for last name and account name entry >>>> If Loop1 >>' + c.lastname + c.account.name);
                   //   if(c.account.name!=null && c.lastname!=c.account.name) {
//   if(c.lastname!=c.account.name) {
       if(contactRecTypeMap !=null && contactRecTypeMap.keySet().contains(c.recordtypeID)){
         //    if(c.lastname!=c.account.name) {
                Queue__c q1 = new Queue__c();
                         q1.Object_Name__c='Contact';
                         q1.Description__c= 'New Contact';
                         q.Record_Id__c = C.Id;
                          q1.Notification_Timestamp__c= c.CreatedDate;

                         /*   if(c.lastname!=c.account.name) {
            objList.add(obj1);

                          }

                         else {

                         delete objList;

                         } */


                        }
              //   }

                 // }
              }

                           }

         }

ABC XYZ 39
May 30, 2016
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0

SOLVED

4 replies

Multiple unrelated workflow rules getting triggered for a single workflow field update

Hi, I have 3 fields - A,B,C These fields have values Yes and No.
Basic functionality is everytime A, B or C field values change, date for A gets changed to time user made the changes . Same for B and Same for C. I have using 3 workflow rules with field update for 3 fields A,B, C

Issue : Whenever field 'A' value is changed from 'Yes' to 'No', date for 'A' changes to system time. In addition, date for 'B' and 'C' field is also getting changed to same system time as 'A' system time even if there is no change in values for fields 'B' and 'C'.

Below is the workflow and equivalent field update I am using

OR(NOT( ISPICKVAL(A__c, "")),AND((ISCHANGED( A__c )), NOT(Ischanged(ADate__c))) )
Field update : Change ADate__c to now()

Same workflow rule for fields 'B' and 'C'. Not able to figure out why workflows for 'B' and 'C' are also getting triggered because of 'A' and vice versa. Please help. I am trying to resolve this issue for a couple of hours now. Thanks

ABC XYZ 39
May 27, 2016
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0

SOLVED

2 replies

Help in Create and update trigger logic

HI,
I am writing logic for the scenarios: When a lead is created, few of the fields are written to a
custom object. When the same less record is updated, I want to push the record into the same custom object.
The problem: with creation of a record, fields a,b, c are mandatory to save the record. These would be pushed.
Now, when the same record is updated, details are to be sent. Issue is with every creation scenario, even the update trigger is getting fired- there are 2 sets of records. I have tried to use flags but it didn't help. Eg:
if(flag is true or 'd' field is not updated), update lead. This doesn't work. Please help. Thanks .

ABC XYZ 39
May 14, 2016
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0

0 replies

Can a external system outside Salesforce make field updates in Salesforce based on Workflow rules?

Is this possible?
Eg: I have using a workflow rule to default the date(D field) to system date when user selects changes one of the values in another field(E). Everytime the value changes in 'E' field, date(D) field changes to system date. Now, can the same changes be made by an external system? Can an interface supply these values? Please let me know. Thanks.

ABC XYZ 39
May 09, 2016
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0

1 replies

Connection Cancelled : Could not Run Tests On Class?

Is this a Salesforce maintenance/ system issue? Not able to get my class to run since yesterday...Any idea what's happening here?

ABC XYZ 39
May 08, 2016
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0

1 replies

Test class for update lead scenario

Hi, I am new to Apex. I am having difficulty writing a test class for update lead scenario.
I have written the code for new leads. Here, I am creating new lead records and inserting them, I am not sure of the approach to reference these newly created leads for update scenario. I also have to compare old and new values in update scenario.

Example : I created a lead ' test' with phone number = '12345', I inserted this record. Now, I will update lead 'test' with phone number ='54321'. Now, I want to compare old phone number and new phone number and perform next step ( insert into another object) only if 'phone number' value is changed for lead 'test'. How do I implement a test class for this scenario? Please assist. Thanks

ABC XYZ 39
May 08, 2016
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0

SOLVED

4 replies

How to write a test class for update lead scenario

ABC XYZ 39
April 28, 2016
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0

SOLVED

5 replies

How to use Custom Labels in Trigger

Hi, I need to add a list of users to a Cusom Label. I then need to reference this label to allow only users in Custom Label the ability to write data into a custom object using a trigger . I'm new to Apex and Salesforce. Please assist. Thanks.

ABC XYZ 39
April 11, 2016
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0

SOLVED

4 replies

Use RecordType Name in Triggers.?

Hi, I need to return only specific records by recordtype name. How do I implement this in trigger . Thanks

ABC XYZ 39
April 08, 2016
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0

1 replies

How to get LastModifiedBy Value in Trigger

Hi, I need to insert only those records in a custom object using after update trigger, where the lastModifiedBy User is not 'User X'
Thanks

ABC XYZ 39
April 08, 2016
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0

8 replies

Urgently Need help with triggers - Both after insert and After update trigger firing at the same time for new records created -REPOSTING 3rd time

ABC XYZ 39
June 05, 2016
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0

4 replies

Need Help with the following trigger on before Insert/update event

Hi EveryOne,
I am a newbee, here is my trigger which is not working as expected,I would like to make this work on both before Insert and before update events,the requirement is whenever an account is either going to be created or updated with its Test_Amount__c field's value = or > 100000,
then the Rating field should have the value as 'Hot' on both Before insert and Before upadate event.

trigger InUpAccts on Account (before insert,before update) {
    
    if (trigger.isbefore && trigger.Isupdate)
    {     
        for (Account A : Trigger.New)
        {  List <Account> Aclist = New List <Account> ();
            System.debug('------------------------>'+Trigger.New);
          
            If (A.Name !=null && A.Test_Amount__c == 100000)
             {   
                System.debug('------------------------>'+A.Test_Amount__c);
                Account Acct = New Account();
                //Acct.Name =
                Acct.Rating = 'Hot';
                Aclist.add(Acct);
             }
            If (Aclist.size()>0)
              {   
                System.debug('------------------------>'+Aclist.size());
                Insert Aclist;
                System.debug('------------------------>'+Aclist);
              } 
            else If (A.Name !=null && A.Test_Amount__c == 100)
            {
            Update Aclist;
            }    
        }
    }
}

CKR
June 04, 2016
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0

SOLVED

4 replies

Compile Error: Expecting right parentheses, found '(' at line 48. Please assist. Thanks.

ABC XYZ 39
June 02, 2016
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0

11 replies

After insert and After update triggers firing at the same time for a new record creation - Reposting

ABC XYZ 39
June 02, 2016
Like
0

SOLVED

9 replies

Can't get this simple piece of code of work : Contact.lastname should not be equal to Account Name in Apex Class? Please help

ABC XYZ 39
May 30, 2016
Like
0

SOLVED

4 replies

Multiple unrelated workflow rules getting triggered for a single workflow field update

ABC XYZ 39
May 27, 2016
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0