• NIKAL
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I'm new the the vs development world so trying to make since of it all. I've started teaching myself by following some tutorials provided by SF.

 

I've successfully created the Case Timeline visualforce page by following these instructions: http://wiki.developerforce.com/index.php/Visualforce_CaseHistoryTimeline

 

My issue is creating a custom button 'Case TImeline' to reference the page. Obviosuly this button would go on the case page.

 

When I go to create the custom button and reference the vs page, it is not listed under the content selection.

 

vfp

After success creating one new Case by EmailToCase, Can the program send email respond to notify that one Case has been created?

Thanks,
I've been trying to understand how much the self service portal can be customized, and it seems the answer is "not much".  I can see how to add columns to the Log and View tabs, but that is about it.  I don't see any way to add a custom tab, display a custom object, add a button, or add an sobject.  Am I missing something, or am I correct that the ability to customize the SS portal is very limited?

Thanks!

I am a newbie, and want to know where are the steps to implement this formula. Is there a tutorial on how I can set this up. I am new to this software and would really appreciate any suggestions or help in this area.
 
Thanks
Rich
 
* This is the formula is from the formula PDF *
 
- search round robin -
 
I have 4 sales pro's at the moment but will have 6-8 very soon. If that matters.