We are looking for a Salesforce Developer to help us with some immediate projects, as well as build a relationship for ongoing support and development. We use Salesforce for ~80% of our business operations, and will need continual support in the coming months.

We currently have a few projects needing immediate attention including:

• Partner Portal Implementation
• Cleaning up profiles and roles
• Updating and Configuring existing Adobe Flex within Salesforce
• Updating fields so they are shown on multiple objects
• Setting up validation rules and requirements (not just basic validation rules- we need some coding)
• Updates to an existing page layout (fields, custom buttons, custom objects, formula fields, validation rules, etc) 

Please let me know if you can help!

Thanks

Hi,

I see many SFDC Business Analyst requirment.

What all modules should one SFDC BA know ? or What leve of technical knowledge should he be with SFDC.

Please share your views or comments .

Thanks

Salesforce.com Training, Live Online with your personal trainer in a live salesforce instance is just $99.00. Courses on Administration, Reports, Sales Acceleration, Business Development, Email Marketing, Social Enterprise, Customer Service Rep and more. http://www.livesalesforcetraining.com/super-saver 

We are looking for sfdc Sales Cloud and Service Cloud Certified consultants. Virtual is ok. Please submit your resume in PDF, with desired hourly rate and proof of certification.

Thank you.

ifeher<at>customerforlife.com

We are in need of a technical writer for developing course descriptions and curriculum material. Please contact us with qualifications, sample work and rates.

Thank you.

Ivan Feher

ifeher<at>customerforlife.com

Outstanding opportunity for highly experienced sfdc registered consultants and developers with 5+ years experience. Opportunity to earn $100K plus working part time.  Remote work is OK but must be US based. Excellent communication and analytic skills required. Verifiable and impeccable references an absolute must. No companies or recruiters. Send your resume to hr<at>customerforlife.com Thank you.

Grow Sales: Business Development Training

“Possibly the best salesforce training on the planet”

Work smarter not harder. Automate your marketing and sales. Learn how to get more qualified leads, and then efficiently close them.

Learn:

• Sales Acceleration Requisites
• Lead Generation and Business Development Automated
• Effective Email Marketing
• Power On-Demand Marketing
• Maximizing Google Results
• Plus 20 Additional Classes that Help You Succeed

Salesforce.com training categories:

• Fundamentals (7 available classes)
• Intermediate (6 available classes)
• Advanced (5 available classes)
• Nonprofit (7 available classes)

 Features and Benefits unique to livesalesforcetraining.com :

• Your Team - relevant classes exclusive to your team delivers a personal one-to-one experience

• Your Personal Trainer - your dedicated Salesforce certified level 2 trainer for increased effectiveness and user adoption 

• Your Organization - is unique. Financial services, manufacturing, technology, healthcare, media, education, retail, professional services and nonprofits all have distinctive needs. More specific training delivers better results.

• Your Processes - training that considers your processes and methodologies for increased relevance 

• Your Salesforce Instance - interactive training in your salesforce for greater practical benefits. There are no canned slideshows or multiple choice quizzes. Everything is live.

Ivan Feher
Customer Experience Director
866-472-5376
http://livesalesforcetraining.com
ifeher@livesalesforcetraining.com

Affordable Corporate Salesforce.com Training

“Possibly the best salesforce training on the planet”

Join our family of satisfied global and national customers in virtually every industry. We are salesforce.com partners since 2002.

Your time is valuable. You don’t have time to sit through generic classes not specific to either your business or processes.

Salesforce Custom Courses for:

• Finance • Retail • Technology • Manufacturing • Pharmaceuticals • Professional Services • Telecom • Media • B2B • B2C • Nonprofits • More...

Salesforce Fundamentals Classes (7 available courses)
Salesforce Intermediate Classes (6 available courses)
Salesforce Advanced Classes (5 available courses)
Salesforce Nonprofit Classes (7 available courses)

 Affordable Custom Training:

• Your Team
• Your Personal Trainer
• Your Organization
• Your Processes
• Your Salesforce

Included at no additional cost:

• Custom preparation with your team
• Analysis of your specific needs
• Review of your salesforce.com instance
• Complimentary consultation before your training

Cheers! 

Ivan Feher
Customer Experience Director
866-472-5376
www.livesalesforcetraining.com
ifeher@livesalesforcetraining.com

Affordable Dashboards and Reports Training

“Possibly the best salesforce training on the planet”

We have satisfied businesses of all sizes in virtually every industry. LiveSalesforceTraining.com is a salesforce.com partner since 2002.

Affordable Custom Dashboards and Reports Classes:

• Actionable Report Building - Generate Meaningful Data and Workflow Reports that deliver results

• Dashboard Visualizations - Create Visual Summations for Business Metrics

• 22 More Classes - on topics you need to succeed

Custom Affordable Training:

• Your Team
• Your Personal Trainer
• Your Business
• Your Processes
• Your Salesforce

Included at No Additional Cost:

• Custom preparation with your team
• Analysis of your specific needs
• Review of your salesforce.com instance
• Complimentary consultation before your training

Cheers! 

Ivan Feher
Customer Experience Director
866-472-5376
www.livesalesforcetraining.com
ifeher@livesalesforcetraining.com

Affordable Marketing and Business Development Training

“Possibly the best salesforce training on the planet”

Become one of our many satisfied global and midsize customers in virtually every industry. We are salesforce.om partners since 2002.

Increase Sales - Choose from these 5 Marketing and Business Development Classes or create your own:

• Sales Acceleration Requisites -  Salesforce Automation Modules, Marketing Process Connectivity,  Opportunity Development Through Sales Life Cycle
• Lead Generation and Business Development Automated - Automate Communication & Follow-Up for More Sales
• Effective Email Marketing - Custom and Personal Emails Aligned to Sales Stages and Events
• Google Adwords Marketing - Developing, Implementing, and Supporting Successful Google Campaigns
• On-Demand Marketing - Create Professional Marketing Campaigns including Email and Direct Mail on the fly

Affordable Custom Marketing and Business Development Classes livesalesforcetraining.com:

• Your Team
• Your Personal Trainer
• Your Organization
• Your Processes
• Your Salesforce

Included at No Additional Cost:

• Custom preparation with your team
• Analysis of your  individual needs
• Review of your salesforce.com
• Free consultation prior to your training

Cheers! 

Ivan Feher
Customer Experience Director
866-472-5376
www.livesalesforcetraining.com
ifeher@livesalesforcetraining.com

Affordable Salesforce.com Administrator Training + More

“Possibly the best salesforce training on the planet”

Join our roster of satisfied global and midsize customers in virtually every industry. We are a salesforce.com partner since 2002.

Administrator Classes and More:

Salesforce Fundamentals Classes (Admin + 6 other classes)
Salesforce Intermediate Classes (6 available classes)
Salesforce Advanced Classes (5 available classes)
Salesforce Nonprofit Classes (7 available classes)
Administrator 4 and 3 Day Classes (Online and Onsite)

Affordable livesalesforcetraining.com:

• Your Team
• Your Personal Trainer
• Your Organization
• Your Processes
• Your Salesforce

Included at no additional cost:

• Custom preparation with your team
• Analysis of your  individual needs
• Review of your salesforce.com
• Free consultation prior to your training

Cheers! 

Ivan Feher
Customer Experience Director
866-472-5376
www.livesalesforcetraining.com
ifeher@livesalesforcetraining.com

Affordable Corporate Salesforce.com Trainer

“Possibly the best salesforce training on the planet”

Join our family of satisfied global and national customers in virtually every industry. We are salesforce.com partners since 2002.

Salesforce Fundamentals Classes (7 available courses)
Salesforce Intermediate Classes (6 available courses)
Salesforce Advanced Classes (5 available courses)
Salesforce Nonprofit Classes (7 available courses)

 Custom Affordable Training :

• Your Team
• Your Personal Trainer
• Your Organization
• Your Processes
• Your Salesforce

Included at no additional cost:

• Custom preparation with your team
• Analysis of your specific needs
• Review of your salesforce.com instance
• Complimentary consultation before your training

Cheers! 

Ivan Feher
Managing Director
866-472-5376
www.livesalesforcetraining.com
ifeher@livesalesforcetraining.com

Affordable Custom Salesforce.com Training

“Possibly the best salesforce training on the planet”

Our satisfied customers include global brands and midsize businesses in virtually every vertical. We have been salesforce.com partners since 2002.

Salesforce Fundamentals Classes (7 available classes)
Salesforce Intermediate Classes (6 available classes)
Salesforce Advanced Classes (5 available classes)
Salesforce Nonprofit Classes (7 available classes)

 Features and Benefits unique to livesalesforcetraining.com:

• Your Team - relevant classes exclusive to your team delivers a personal one-to-one experience
• Your Personal Trainer - your dedicated salesforce certified level 2 trainer for increased effectiveness and user adoption
• Your Organization - is unique. Financial services, manufacturing, technology, healthcare, media, education, retail, professional services and nonprofits all have distinctive needs. More specific training delivers better results.
• Your Processes - training that considers your processes and methodologies for increased relevance
• Your Salesforce Instance - interactive training in your salesforce for greater practical benefits. There are no canned slideshows or multiple choice quizzes. Everything is live.

Included at no additional cost:

• Custom preparation with your team
• Assessment of your specific needs
• Review of your instance
• Complimentary consultation prior to your training

Cheers!

Ivan Feher

Managing Director
866-472-5376

www.livesalesforcetraining.com
ifeher@livesalesforcetraining.com

Salesforce.com Training and Development

Customer For Life has over 10 years experience developing Salesforce.com solutions. We are a Salesforce.com Registered Partner, Certified Level I, II, Administrators, as well as Force.com and Google Certified. Our experience includes high profile implementations for Global 500 organizations and SMB’s.

SPECIALTIES

Demand Generation

Every business needs two things, more customers and more sales. Customer For Life delivers what you require to achieve your objectives.

• Demand Generation Systems
• Marketing Automation
• Sales Lead Management
• Optimizing Marketing
• Lead Qualification & Scoring
• Lead Nurturing
• Align Sales & Marketing with Automation
• Improving Lead Management with Process Drivers
• Provide Solutions that are Intuitive, Easy to Implement & Maintain
• Deliver Performance Management (you can’t manage what you’re not measuring)
• Implement & Support Continuous Improvement for Marketing & Sales
• Dynamic Customer Facing Websites that Convert More Visitors to Sales
• Social Media that Builds Your Brand
• Connected VoIP Contact Centers
• Chatter

Please contact us for sustainable solutions to your real life problems. Discuss your precise challenges with our business development experts. 

http://customerforlife.com
US: 570-972-0405
UK: +44 208 123 3212
ifeher@customerforlife.com

$95.00- Salesforce.com Registered Consulting Partner

We are Salesforce.com Level I, II, Force.com and Google Certified with almost 10 years experience with Salesforce.

Enable your business development, leveraging the Salesforce platform. Improve ROI and efficiency with our elegant salesforce workflows, process improvements, adoption focus, and analytics. Maximize your revenue with our marketing, sales force automation, forecasting, mobile and VoIP call center implementations.

Offering: consulting, training, administration, implementation, data integration and development services, visualforce, s-controls, triggers, apex code, force.com and everything that is cloud computing.

Customer For Life consultants are US based fully accountable employees with a proven track record of success.

Contact us to discuss your needs and program specifics.

Ivan Feher
http://customerforlife.com
201 Lackawanna Ave.
Scranton, PA 18503
and
345 East 93rd Street
New York, NY 10128
PA- 570-972-0405
NY- 212-920-1495
UK- +44 208 123 3212
F- 775-242-4051
ifeher@customerforlife.com

We accept all major credit cards.

Salesforce.com certified developer has a sophisticated invoicing platform.

Automate your Invoicing, Billing and Receivables within salesforce.com.

Elegant solution supports all currencies including Euro, Dollar, GBP, Yen, etc.

1. Connects with customer opportunities
2. Connects to Accounts
3. Sequential numbering feature
4. E-Invoicing capabilities
5. Traditional Print invoice capabilities for direct mail or attach copy
6. Automated invoice can be attached to different (sent from) locations
7. Solution covers opportunities with and without revenue schedules
8. Tabulated figures including taxes, special add-ons, etc
9. Multi-currency model available
10. When opts contain one product, they can be invoiced automatically on a set date.
11. When opts contain multiple products they can also be invoiced automatically as long as the invoice date is the same.
12. Business analysis is required to determine if this feature works for each case.

Contact me with your exact needs.

Ivan Feher
212-920-1495

Customer For Life is level II salesforce.com and Google certified and a published Force.com developer. We are seeking highly experienced salesforce consultants able to carry out end to end implementations. Quality clients are available on a continuous basis. A flexible schedule is offered.

Please provide a resume with compensation requirements.

Thank you.

Ivan Feher

http://customerforlife.com

Salesforce.com certified developer has a sophisticated invoicing platform.

Automate your Invoicing, Billing and Receivables within salesforce.com.

Elegant solution supports all currencies including Euro, Dollar, GBP, Yen, etc.

Contact me with your exact needs.

Ivan Feher
212-920-1495
ifeher@customerforlife.com

We are both Salesforce.com and Google certified. Let us develop your next integrated campaign connecting Salesforce, Google and your website for optimum results.

1)     Process- we are business process people and will identify and discover keywords that are often neglected by your competition. What this means is that we leverage keywords that cost less thereby maximizing your budget and reducing your average cost per click (CPC).

2)     Relevance- Our campaigns will have relevance among:

a)     Keywords- this is what buyers are searching- pink shoes with black dots in a size 8

b)     Ads- the ads that are displayed must have relevance to the searched keywords. If I am searching for pink shoes with black dots in a size 8 the ad should align and contain that information.

c)     Landing Pages- this is an emerging technology and practice. The page that is displayed when someone clicks on a Google ad should also contain relevant information to the search. This is also known as dynamic data. The landing page would say- You have searched and found: pink shoes with black dots in a size 8

Example: http://www.customerforlife.com/landingpages/landingpage.php?_kk={keyword}&_kt=fd7caaa2-0e35-4083-8a7c-6edecec7f762

This is the due diligence needed to maximize campaign efficiency. When all of these criteria are met your conversion rates increase dramatically.   

Please call: 212-920-1495

We are a charitable trust looking for a contractor to implement an online events booking system in Wordpress which pushes some data to a Salesforce database. End users span two categories - those who are not tracked in our Salesforce database, and those who are tracked as Accounts in our Salesforce database. Additional light work is required to refine some errors in our Salesforce database.

We are a fast growing online media company with headquarters in Newcastle, NSW Australia.  Most of our customer base is national and are looking to take the business internationally over the coming 24 months.   We use salesforce.com enterprise edition  (for over 5 years) but not using it to full capacity. 

Looking for a salesforce expert (ideally based in Newcastle, Hunter Valley, Port Stephens, Central Coast etc, but Sydney OK) to come to our office and workshop us through our use of salesforce and to step us through increasingly our usage.

We are looking to run regular reports,  have customised dashboards and makes salesforce work better for us.

Our data accuracy is very good but we haven't had the time to learn the ins and outs of taking things from there.

Ideally we are looking for a consultant that can be a long term partner in terms of our salesforce usage with a view to developing a custom subscriber accessible database on force.com

We are in need of someone in NE Ohio (Akron, Cleveland, Canton) to do some small development projects.  We would like to build a relationship with a developer to attack our projects as they come along.  We are a large local company and can pay competitively.  Please respond with an email and/or phone number.

Thanks!

We are in the process of creating a client portal based on SFDC customer portal and our own content and reports.  We needa developer familiar with customizing the look and feel, reporting and "custom" functionality we'd like to deploy in the portal - all while using SFCD user profiles to drive what clients can see and access.  We also need to integrate SFDC data and non-SFDC data together in reports, charts, etc.

If you have experienc with these issues please contact me and provide a summar of relevant experience.

Thanks

Hi

I need some support on development part in salesforce,if anybody interested can u plz drop your email

Thanks

Hi:

I am looking for an experienced consultant who can take my technical needs and create forms and methodolgies to automate updating of my SalesForce Client Database.

Thank you.

John

UNIT4 Agresso, a leading Enterprise Resource Planning (ERP) vendor, uses SalesForce.com (Enterprise Edition) as its CRM solution for sales and marketing in North America.  UNIT4 Agresso sells software, professional services and maintenance and support services.  We now need to customize our implementation to include a new area of functionality:  sales commission calculation, tracking and reporting.  In addition, the integration between SalesForce and Outlook is no longer working and we have not been able to resolve this through the SalesForce help desk.

Our implementation of SalesForce incorporates a number of customizations including custom fields on the Opportunities object to record revenue by revenue stream (e.g. license revenue, services revenue, maintenance revenue, etc.). Our commission structure is complex.  On a high level, it varies by team member and revenue stream, with multiple staff receiving commission when an Opportunity is closed-won.

We are issuing this invitation for an expression of interest for SalesForce consulting work to include:

·         From our documented business requirements for commissions, prepare a solution design, and on approval by UNIT4 Agresso, implement the solution in SalesForce, provide end-user documentation, and provide required security setup.

·         Resolve SalesForce-Outlook integration issues (currently not working)

Agresso plans to issue a Request for Proposal by March 26.  The project is scheduled to begin early on the week of March 29 and be fully completed by April 15, 2010. Completing this project on time is essential.

If you are interested in receiving our RFP, please respond by return email by March 24, with the following:

·         Profile of your company

·         Experience with SalesForce consulting work

·         Contact information – person, address, phone and email

Please respond to me if you meet these requirements or know someone who meets them. 

Looking for a person experienced in Sales Force CRM Application Development, Data Integration and Customizations.

-          Deep knowledge and working experience in Salesforce.com platform – force.com, API call, Apex, Triggers, Visual Force, Workflow, etc. Should enforce best practices, standards and guidelines.

-          Extensive experience in .NET, SQL Server, SQL, VB, ASP and Web Services and CastIron orchestrations.

-          Excellent communication, problem solving, quick learning and training skills.

-          Minimum 6 years of working experience in CRM and other enterprise applications including deep understanding of business processes related to Sales, Marketing, Customer Service and Operations.

-          Salesforce.com platform, CRM and Other Enterprise applications.

-          Bachelors or Post Bachelors with at least 6 to 10 years of working experience in IT Industry.

-          Salesforce.com developer certification is preferred.

Looking for a visualforce developer who has experience with reports. We will be developing reports for an executive team, so appearance is just as important as functionality. Project will be remote, and very active over the next 2-3 weeks. I expect in total it will be 20-30 hours of work. Please send me a private message here if you are interested, with experience, rate and availability. Please be prepared to show some examples of reports you've built. Thanks.

Hello

We currently are using Salesforce as Support tool. We have limited functionality built out to create and track cases as well as notification of various contacts. We have a requirement to build out SLA, Reports, and some other more advanced features. We are looking for a consultant to assist with building out a list of requirements. Engagement will be done remotely. If you are interested in this oppurtunity please contact me with availability, Rate, and contact details so I may reach out to you.

Best Regards

Sam

Looking for a freelance or full-time SA in Philadelphia, Boston, New York and/or DC to join our team (or willing to travel part-time).  Must have 3+ years experience in integration and development on force.com for mid to large sized engagements.  Ideal candidate should be able to:

1. Assess current system architecture and propose recommended architecture

2. Evaluate and estimate effort required to build interfaces using a varieties of toolsets

3. Have strong customer-facing skills

We have projects with closed work orders ready to go.  

We are looking for a Salesforce Developer to help us with some immediate projects, as well as build a relationship for ongoing support and development. We use Salesforce for ~80% of our business operations, and will need continual support in the coming months.

We currently have a few projects needing immediate attention including:

• Partner Portal Implementation
• Cleaning up profiles and roles
• Updating and Configuring existing Adobe Flex within Salesforce
• Updating fields so they are shown on multiple objects
• Setting up validation rules and requirements (not just basic validation rules- we need some coding)
• Updates to an existing page layout (fields, custom buttons, custom objects, formula fields, validation rules, etc) 

Please let me know if you can help!

Thanks

I am a new customer to Salesforce.com and I need some help customizing and developing this platform for my company. We currently have the Professional Edition and we have 4 users. 

Our business is in the financial services and we are in need of the following:

1. Help with building custom objects

2. Linking objects

3. creating relationships

4. Custom lists

Our needs are probably pretty basic right now but as we start using salesforce.com I am sure we will need to add additional fucntionality in the very near future. 

We’re looking for an advanced salesforce developer to take over the development and management of our salesforce environment. We've integrated exact target with a (free) membership website including fairly sophisticated user tracking. We have a very competent web team which handle the website side; we need someone who can handle everything up to the salesforce API side of things.

What else can you handle …
- Thinking outside the box?
- Meeting deadlines?
- Problem solving and trouble-shooting?
- Efficient development with minimal direction?
- Working remotely from home?

If you answered yes to ALL of those questions, please read on. If not, thanks for your time.

You should be willing to work on challenging requests that will push the envelope. We will guide you through your project tasks, but expect you to be an independent and self-motivated worker. All problems have solutions when assessed by the proper, resourceful developer.

- This is a high profile installation and if you do a good job, you can gain referrals to many other clients
- Working with our team will gain you the experience you need to better serve future clients, as you improve your skills

We're looking for someone who:
- Previous experience with or certification in a modern, object-oriented programming language such as Java or C#
- Basic HTML and/or XML skills
- Familiarity with Eclipse and application lifecycle management
- Knowledge of Force.com standard objects
- Knows exact target and how it integrates with salesforce

- Understanding of data modeling and user interface development principles
- Development experience using Force.com Apex Code
- US/Canada/Western Europe/Australia based ONLY
- Stays up to date with the salesforce development environment changes

If you don't fit all of these, but do fit most of them, drop me a line.

We'll need about 40+ hours worth of changes and updates, more hours when the situation calls for it.

If you're interested, please respond with answers to these questions in your email:

Looking for a Force.com developer to create a small sales/activity based website using Force.com

5 or so input pages with specific reports.

Please respond.

NOTE:  This is a full time position, not contract.  Location is MA, but will consider someone remotely in the Greater New England area.

********************************************** 

This position is for an experienced CRM Developer/Architect. Reporting directly to the Director of Applications Development, the candidate will be responsible for managing and delivering CRM development projects. The candidate will be responsible for the application development and support of all aspects of the CRM portfolio including Sales, Marketing, and Customer Success/Services. The candidate will be responsible for business requirements, and will work closely with the Business Engagement Analyst and application teams for project delivery.

Primary responsibilities include:

 Project Management: plan and manage CRM Portfolio development projects and provide continuous updates to customers on project status and milestones.
 Development Cycle: You will be responsible for any or all aspects of the System Development Life Cycle - from conceptual phase through to implementation. You will be part of a team that supports post-implementation and ensures global SLAs are achieved.
 Support: The candidate will be responsible for supporting and improving existing systems that are used in production. Your role will be to help a motivated, dynamic and skilled team deliver best of class CRM Portfolio applications and tools that meet the needs of our user community.

This candidate will require a thorough understanding of CRM applications including SalesForce.com out-of-the box functionality and configuration. In addition to configuration, there will be a significant amount of development using the CRM SDK. The customizations will include new entities, customized screens, reporting and integration.

The candidate will be responsible for creating & delivering in a timely and accurate fashion CRM and workflow solutions using Salesforce/Apex, Force, VisualForce platform, Java, J2EE, J2ME, JSP, Servlets, Struts, JavaScript, and XML.


Primary skills:

• Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background.
• Experience in Salesforce (SFDC) CRM with end to end implementation experience.
• Salesforce.com integration experience, including between different business systems as well as working with integration tools.
• Proficiency in programming using Salesforce SFDC, Force [dot] com, Java, JavaScript, and XML and their use in the development of CRM solutions.
• Strong with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch.
• Strong practical deployment knowledge of VisualForce, Flex, Sales Force configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls.
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.
• Additional Salesforce.com experience includes Workflow Alerts and Actions, and Approval Workflow.
• Programming experience with the following languages, J2EE, HTML XML, SQL, Oracle.
• Experience in ETL processes, experience using EAI tools ie: WebMethods



Position Requirements

Formal Education & Certification
• Four-year university degree in Computer Science
• SFDC Level II and Level III certified.
• 12-15 years work experience.
• 5-6 years of managing a development team


Knowledge & Experience
• 5 years direct experience in all aspects of developing and implementing CRM applications.
• 3-5 years of developing customizations for SFDC using the CRM SDK
• Proven experience in SFDC implementations
• Proven experience in overseeing the direction, development, and implementation of CRM software solutions. Specific knowledge of CRM SaaS and Salesforce.com highly valued.
• Direct, hands-on experience with automated software management tools.
• Strong knowledge of CRM software quality assurance best practices and methodologies.
• Strong knowledge of data management, including data capture, warehousing, segmentation, mining, storing, cleansing, and security.
• Knowledge of Business Process Management (BPM) techniques and tools.
• Working experience with SAP enterprise software systems a plus.
• Project management skills and exposure to project-based work structures.
• Knowledge of applicable data privacy practices and laws.
• Excellent understanding of the organization’s goals and objectives.


Personal Attributes
• Good communication skills. Ability to communicate ideas in both technical and user-friendly language, and to work well in a team.
• Able to prioritize and execute tasks in a high-pressure, fast-paced environment.
• Must be able to meet tight deadlines, and provide accurate time estimates.
• Experience working in a team-oriented, collaborative environment.
• Ability to work issues at all levels within the organization.
• Ability to map business requirements to functionality available in appropriate technologies/platforms
• Strong analytical, troubleshooting, problem-solving and follow-through abilities.
• Ability to work under pressure and adhere to deadlines/SLA agreements (On-time delivery, customer service, and quality of execution are key performance requirements)
• Highly motivated - self-starter, proactive with time management skills
• Knowledge of IT audit practices - Experience with Sarbanes-Oxley compliance would be a plus
• Must be a hands-on and lead by example
• Proven ability to multitask and work through ambiguous requirements
• Must be flexible, adaptable, & available for support during non-standard hours.
• Strong verbal, written and interpersonal communication skills.